Real job — pulled straight from Southwest Airlines’s careers page · Verified July 14, 2026 · No reposts.
Job description
Southwest Airlines is hiring a Cloud DevOps Engineer, AI Ops — a full-time, based in India role. Apply directly on Southwest Airlines's careers page below.
Cloud DevOps Engineer – AI Ops
Location: India Office
Time Type: Full time
Job Description
Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.
If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.
- Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms
- Implement automation tools and frameworks for automatic code deployment (CI/CD)
- Lead the design, development, and evolution of cloud infrastructure
- Establish and/or follow procedures and standards to ensure high quality and quantity of work
- Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed
- Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities
- Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices
- Maintain business continuity and disaster recovery processes
- Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated
- Test and implement system and enhancements using techniques that preserve system integrity
- May perform other job duties as directed by Employee's Leaders
- Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation
- Knowledge of AWS compute, data sources, security technologies
- Knowledge of infrastructure-as-code (IAC)
- Skilled in deployment strategies using Docker for containerization
- Skilled in monitoring tools
- Ability to mentor and guide team members' learning, including introducing new ideas and technologies
- Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems
- Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
- Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps
- 2-5 years of relevant work-related experience
- 3+ years of hands-on experience with AWS—EKS/ECS, Lambda, IAM, VPC, CloudWatch
- 2+ years of experience with IaC—Terraform or CloudFormation
- 3+ years of experience with CI/CD pipelines—Jenkins, GitHub Actions, GitLab CI
- 2+ years of experience with Containers—Docker + Kubernetes
- 2+ years of experience with observability & incident response—logs, metrics, traces
- Preferred:
- Experience with secrets management (Vault, AWS Secrets Manager)
- Experience with FinOps for AI workloads
- Experience deploying LLM/agentic workloads (Bedrock, SageMaker)
- Knowledge of GPU infrastructure
- Familiarity with SRE practices—SLOs, error budgets
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Ability to work extended hours as needed
Southwest Airlines is an Equal Opportunity Employer.
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Frequently asked questions
What skills are required for Cloud DevOps Engineer, AI Ops at Southwest Airlines?
The required skills for Cloud DevOps Engineer, AI Ops at Southwest Airlines include: AWS, CloudFormation, Docker, Kubernetes, Terraform, CI/CD, Jenkins, GitHub Actions, GitLab CI, SRE, EKS, ECS, Lambda, IAM, CloudWatch.
What is the seniority level for Cloud DevOps Engineer, AI Ops at Southwest Airlines?
Cloud DevOps Engineer, AI Ops at Southwest Airlines is a Mid Level / Senior level position.
How do I apply for Cloud DevOps Engineer, AI Ops at Southwest Airlines?
You can view the full description and apply for Cloud DevOps Engineer, AI Ops at Southwest Airlines on EchoJobs: https://echojobs.io/job/southwest-airlines-cloud-devops-engineer-ai-ops-dscl5.