This job is with Florida Farm Bureau which is the Florida state office for Southern Farm Bureau Casualty Insurance Company, and we currently have an opening for a Inside Claims Representative to work in Maitland, FL. This position is responsible for resolving damage and injury claims caused by or incurred by insureds. Starting salary of $53,800. We offer many benefits including health, dental, vision, PTO, Extended Illness Leave, Pension and matching 401K.
ESSENTIAL DUTIES AND RESPONSIBILITES: Include the following. Other duties may be assigned.
- Investigate, validate, evaluate, negotiate, and settle all claims as assigned.
- Maintain claim files and follow departmental reporting procedures.
- Submit reserve recommendations on assigned claims.
- Communicate with customers and other Claims personnel regarding procedures, problems, and coverages.
- Enroll in training and continuing education courses when and where required.
- Negotiate fair settlements with individual claimants or attorneys.
- Report risk reviews to Underwriting Department.
- Regular and predictable attendance is required.
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree from four-year college or university
- Obtain Adjuster's license in 6 months
SKILLS/ABILITY
- Strong Verbal communication & listening skills
- Effective negotiation skills
- Effective conflict management skills
- Ability to simultaneously handle multiple priorities
- Possesses strong product knowledge
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to sit at a desk or table with some walking, standing, bending, stooping or carrying of light objects. The employee frequently is required to perform continuous operations of personal computer for four hours or more and use their hands to finger, handle, or feel objects, tools, or controls; and talk or hear. Specific vision abilities required by this job include close vision.
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