What You Will Do
- Responsibility for multiple NSG engineering product releases from conception to release and sustaining. Aligning and influencing all relevant departments to achieve this.
- Create and manage Product Delivery Plans (PDP) for all NSG engineering projects.
- Conduct regular Product Ops meetings to coordinate actions and deliverables, and to eliminate issues and risks prior to first customer ship.
- Meet regularly with program team members informally to check progress against agreed actions.
- Clearly communicating program status to upper management and ensure that data is presented in a consistent and easy to understand manner leading to actionable conclusions.
- Continuously strive for process improvements for agile project management, reporting and tracking.
- Influence and persuade others to take a specific course of action when there is no direct line of reporting, including other Managers and up to Director level.
- Employ standard methods and techniques for planning, monitoring, and reporting against plan.
- Negotiate long-term program requirements that affect other stakeholders.
- Resolve conflicts escalated by other team members by investigating facts and providing solutions.
- Understand agile software development processes and how to map that into wider business processes.
- Understand and demonstrate experience in using appropriate tools for agile project management tools such as Jira, Confluence, and all Office Tools.
- Ability to understand technical product details to identify issues and enable effective release management.
What You Will Bring
- 7+ years of program/project management experience in SaaS/Agile environment.
- Proven experience in working with business and technology teams including but not limited to: Product Managers, SW/HW Engineering Managers, QA Managers, Operations, Documentation, Translation, and Support departments to ensure the successful delivery of critical engineering projects.
- Demonstrated ability in communicating and presenting to C level executives.
- Experience with project management methodologies or SDLC (systems development life cycle).
- Experience managing large scale, cross-functional initiatives using a variety of delivery methodologies (i.e. agile, lean, scrum, etc.).
- Strong analytical and problem-solving skills.
- Effective communication skills with all levels of management.
- Strong leadership capabilities and strong interpersonal skills required.
- Experience establishing work relationships across multi-disciplinary teams in different time zones.
- Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
- PMP or PMI certification
- Ability to travel 5% of the time.
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