Description
About Us
Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.
Role Summary
We are seeking a highly skilled and experienced Manager for Site Reliability Engineering (SRE) to join our dynamic team. As the Manager of SRE/DevOps for the Network Security Group (NSG), you will play a critical role in ensuring the reliability, scalability, and performance of Sophos NSG cloud services. You will lead a talented, globally dispersed team of SRE engineers, oversee the implementation of best practices, and drive continuous improvement to enhance our System Reliability and operational efficiency. Additionally, you will collaborate closely with NSG Engineering teams to align SRE/DevOps initiatives with their objectives and ensure seamless integration across the organization.
What you will do
- Leadership and Team Management:
- Lead and mentor a team of SRE engineers, fostering a collaborative and high-performance work environment.
- Provide technical guidance, set clear objectives, and conduct regular performance evaluations.
- Drive the recruitment, onboarding, and professional development of SRE team members.
- Site Reliability Engineering Strategy:
- Work with the Snr Director, SRE/DevOps to develop and execute a strategic roadmap for SRE, aligning it with the overall business objectives.
- Define and implement best practices, standards, and processes to ensure the reliability and performance of Sophos' infrastructure.
- Collaborate with DevOps and Engineering teams to integrate SRE practices and enhance system performance and availability.
- System Reliability and Incident Management:
- Establish robust incident management processes, ensuring timely response and resolution of system issues.
- Conduct root cause analysis and implement preventive measures to minimize the occurrence of incidents.
- Monitor system performance, implement monitoring tools, and conduct capacity planning to support scalability.
- Continuous Improvement and Automation:
- Collaborate closely with DevOps and Engineering teams to leverage automation tools and frameworks for seamless integration.
- Identify areas for improvement in the SRE domain, for NSG cloud services and drive initiatives to enhance operational efficiency and eliminate toil.
- Implement automation strategies to streamline processes, reduce manual intervention, and increase reliability.
- Collaboration and Communication:
- Partner and collaborate closely with Engineering teams to understand business requirements and ensure SRE/DevOps solutions align with organizational goals.
- Communicate effectively with stakeholders, including executives and technical teams, providing regular updates on SRE initiatives and performance.
What you will bring
- Should have overall 11+ yrs of experience working in DevOps, extensive experience in site reliability engineering , infrastructure management, Operational efficiency or a related technical field.
- Proven experience in leading and managing teams, fostering a culture of collaboration and continuous improvement.
- Strong knowledge of cloud technologies, in particular AWS.
- Proficiency in scripting and automation using languages like Python or Bash.
- Solid understanding of containerization technologies (e.g., Docker, Kubernetes) and associated orchestration frameworks (Helm).
- Experience with monitoring and logging tools (e.g., ELK stack, Prometheus, Grafana) for system performance analysis.
- Familiarity with DevOps practices and tools, such as CI/CD pipelines and configuration management (e.g., Ansible, Terraform).
- Excellent problem-solving and analytical skills, with a strong focus on delivering reliable and scalable solutions.
- Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams and influence stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred.
#LI-Remote
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Ready to Join Us?
At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.
What's Great About Sophos?
· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos
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