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Cisco Unified Contact Center Enterprise

Sonsoft Inc

Chicago, IL
Full-time
Salary not listedPosted 11h ago

Real job — pulled straight from Sonsoft Inc’s careers page · Verified September 5, 2026 · No reposts.

Job description

Sonsoft Inc is hiring a Cisco Unified Contact Center Enterprise — a full-time, based in Chicago, IL role. Apply directly on Sonsoft Inc's careers page below.

Cisco Unified Contact Center Enterprise (UCCE) [ Only USC & GC]

Location: Chicago, IL, us

Company Description

SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled Services.

Job Description

  • The primary focus of the IT Analyst/PM is to provide functional and technical leadership in the evaluation, analysis, design, support and coordination of enterprise-wide Oracle HRMS software.
    • This position is hands-on and requires strong knowledge of Oracle HRMS, around Workforce Management, Compensation & Benefits. Primary Modules involved are Core HRMS, Employee/Manager Self Service, Absence Management, OTL, Payroll and Benefits Interfaces, Workflow, Approvals Management.
    • Will serve as an IT point-of-contact for assigned functional areas and act as a Liaison between Business and Offshore Development/Support teams.
    • Ability to elicit/understand/evaluate business requirements and write clear functional specifications and solution design documents.
    • Troubleshoot and resolve complex problems related to the above application modules.
  • Strong understanding of Human Resources processes and data.
  • Multi-Task between different environments in fast paced environment, multi time zones.

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 4 years of experience within the Information Technologies.

Additional Information

Connect with me at https://www.linkedin.com/in/mir-hasham-ali/ (For Direct Clients Requirements.


** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a W2 and Contract job opportunity for you.
  2. Only US Citizen, Green Card Holder can apply.
  3. Please mention your Visa Status in your email or resume.

** All your information will be kept confidential according to EEO guidelines.

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Frequently asked questions

How do I apply for Cisco Unified Contact Center Enterprise at Sonsoft Inc?

You can view the full description and apply for Cisco Unified Contact Center Enterprise at Sonsoft Inc on EchoJobs: https://echojobs.io/job/sonsoft-inc-cisco-unified-contact-center-enterprise-ucce-only-usc-gc-gshp2.