On a daily basis, you will
- Establish and nurture collaborative relationships with assigned teams, ensuring alignment and effective communication.
- Collaboratively define the teams’ roadmap, ensuring it aligns with overall business objectives.
- Conduct recurrent follow-ups on the teams’ roadmap to ensure continuous alignment and progress toward goals.
- Continuously review, improve, and document the teams’ processes, including RACI and playbooks.
- Review, improve, and define SonarSource guidelines, policies, and FAQs to ensure consistency and clarity.
- Support the definition and the monitoring of processes to ensure operational excellence and help to identify areas for improvement.
- Support the definition of project scope, budget, planning, and risk assessment.
- Conduct detailed analysis and design solutions that meet business needs.
- Oversee project execution, ensuring timely and within-objective delivery.
- Manage testing phases, train users, and ensure successful roll-out of solutions.
- Support the definition and the monitoring of hypercare activities to ensure successful post-rollout support.
- Provide post-implementation support, review project outcomes, and formally close projects.
The skills you will demonstrate
- 8-10 years experience in internal processes review and strim for a fast-growing business.
- Extensive experience managing complex, cross-functional, and international projects in an agile environment.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
- Exceptional communication and presentation skills, capable of conveying complex information clearly and effectively.
- Experience in consulting services is advantageous, providing a robust framework for problem-solving and client interaction.
- Fluency in English, both written and spoken; proficiency in French is a plus.
- Experience in service and user experience design, with exposure to high-growth business environments.
- Strong team player with excellent interpersonal skills, fostering a collaborative and supportive work environment.
- Positive attitude towards change and ability to thrive in a fast-paced, evolving, and structured business landscape.
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