[8BE] DevOps Engineer

Location: San José, San José Province, cr, Remote

Company Description

We are Software Mind, an awesome team of engineers who are ready to ramp up any top-notch company’s projects! Our aim? To always be one step ahead. Become part of a multicultural company in constant growth with an excellent work environment certified by Great Place To Work!

Job Description

Software Mind is seeking an experienced Senior DevOps Engineer to support one of our client's e-commerce replatforming initiative. The client is migrating its storefront and order-management capabilities from a legacy platform to a modern Shopify Hydrogen-based platform backed by a custom cloud-native microservices architecture. This role is responsible for designing, building, and maintaining CI/CD pipelines, cloud infrastructure, and observability tooling that support a distributed delivery team.

In addition to a competitive salary rate and a positive work environment committed to delivering high-quality technology solutions, we also offer:

• Flexible schedules and authentic work-life balance
• Opportunities for continuing education
• Social activities per country sponsored by the company
• Birthday celebration
• Payment in US Dollars

About the Role

You will be the DevOps owner for a distributed, multi-vendor delivery team — ensuring reliable, secure, and repeatable deployments across environments while collaborating closely with backend engineering, QA automation, and the client's internal IT team.

Main Responsibilities

• Design, build, and maintain CI/CD pipelines for a .NET-based microservices backend and Shopify Hydrogen storefront, enabling frequent, low-risk releases across development, staging, and production environments.
• Provision and manage AWS infrastructure (compute, networking, messaging, secrets, and security services) using infrastructure-as-code.
• Implement and maintain security controls including WAF/ALB configuration, secrets management, and key management.
• Support configuration and operational maintenance of OAuth2/OIDC identity providers used for service-to-service and customer-facing authentication.
• Stand up and maintain logging, monitoring, and alerting across microservices and message-driven workflows.
• Configure and support asynchronous messaging infrastructure (queues, topics, dead-letter handling) for order, inventory, and catalog processing between services.
• Manage environment configuration, versioning, and release coordination across multiple concurrent workstreams.
• Participate in troubleshooting production issues, define rollback and contingency procedures, and drive post-incident reviews.
• Produce clear infrastructure and operational documentation, including runbooks.
• Coordinate with backend engineering, QA automation, and the client's internal IT team on environment needs, deployment schedules, and infrastructure changes.

Qualifications

Requirements:

• +90% English written and oral (B2 level minimum) — strong written and verbal communication is essential.
• 5+ years of hands-on DevOps/infrastructure engineering experience, including production support for cloud-native applications.
• Strong experience with AWS services (compute, networking, SQS/SNS, Secrets Manager, KMS, WAF, ALB).
• Proven experience building and maintaining CI/CD pipelines for containerized or microservices-based applications.
• Hands-on experience with infrastructure-as-code tooling (Terraform, CloudFormation, or equivalent).
• Experience supporting .NET/C# application deployments and troubleshooting service-to-service communication issues.
• Solid understanding of OAuth2/OIDC identity and access management concepts.
• Experience with monitoring, logging, and alerting tooling in a distributed systems environment.
• Ability to work independently in a multi-vendor, distributed delivery environment across time zones.

Nice to Have:

• Experience with e-commerce platform migrations (Shopify or similar SaaS commerce platforms).
• Familiarity with MongoDB or other NoSQL data stores in production environments.
• Experience with Keycloak or similar identity providers.
• Exposure to CQRS/event-driven architecture patterns.
• Prior consulting or staff-augmentation experience in a multi-vendor delivery environment.

Additional Information

Required Skills/Experience:

• AWS (SQS/SNS, Secrets Manager, KMS, WAF, ALB), CI/CD pipelines, Terraform/CloudFormation
• .NET/C# deployment support, OAuth2/OIDC, monitoring and observability
• Strong documentation and cross-team communication skills

Critical Technology Proficiency: AWS, Terraform, CI/CD, Docker, .NET/C#, OAuth2/OIDC, SQS/SNS

We are accepting applications from LATAM countries.