Lead DevOps Engineer

Federal Requirements:  

• Ability to obtain a U.S. Federal Position of Trust clearance designation.  
• Must reside in and be able to perform work in the United States.  
• Must have lived in the United States for 3 of the last 5 years.  

Required Qualifications:

• Bachelor's degree is required. 
• Lead level experience with at least 8+ years of overall experience in all the required skills. 
• Recent hands-on experience with AWS. 
• Solid understanding of Linux Systems (CentOS, RedHat, Amazon Linux), hosts, networks, security, applications, and proficiency in shell scripting.  
• Strong experience with containerization particularly with ECS and EKS. 
• Strong understanding of Zero Trust Architecture 
• Solid understanding and proven experience with configuration management tools like Ansible and Jenkins, Terraform, Kubernetes.  
• Believes in automation for consistent, scalable and fool-proof delivery of infrastructure and applications. 
• Support production issues/high severity issues on weekends or off hours as required. 
• Experience managing and mentoring staff, managing expectations and prioritization of work. 
• Ability to balance many priorities and directions at once and keep the team focused and on schedule. 
• Experience working day to day tasks while also innovating to make sure the team not only supports the program but actively innovates to make it better 
• Experience in working as DevOps leader focusing on CI/CD and CM tools and modern frameworks in the eco-system.  
• Solid hands-on experience with working on AWS   
• Experience with serverless resources such as lambda, API-gateway, CloudFront 
• Solid expertise troubleshooting and managing Linux systems. Hands-on experience in using Ansible or python. 
• 8 or more years of hands-on experience with orchestration tools such as terraform. 
• Someone with experience with tools such as Jenkins to enable CI/CD.  
• 6 or more years of experience working with agile tools like Jira, Git, and Confluence.  
• Candidates with proven certifications and socially accessible profiles that demonstrate the body of work and participation in modern collaboration hubs.  
• A great team player and genuinely believes in solving challenges as a team. 
• Willing to learn new technologies and methodologies quickly.  
• Explores alternatives and quickly prototyping to validate hypothetical architectures or solutions  
• Good understanding of the core tenets of agile both in letter and spirit   

Preferred Qualifications:

• Experience communicating with customers, specifically in the public sector. 
• Experience deploying to Kubernetes 
• Creating manifests and troubleshooting pods 
• Familiarity with Helm 
• Understanding of RBAC for k8s clusters 
• Desires to continuously learn and invest time expanding credentials relevant to role and customers. 
• Demonstrated ability come up with System designs, architecture, process flows and Concept of Operations for large complex systems. 
• Should have an AWS Professional certification or be ready to obtain a certification within 60 days from the date of joining. 
• Kubernetes (Service Mesh, GitOps, securing clusters, Creating Helm Charts) 
• Knowledge of Healthcare, Medicare and Medicaid systems and data is a plus. 
• Please provide any code in GitHub or such that you have worked on personally or in the open-source community. 

Responsibilities:

• Expectations as a People Manager: 
• Use our company’s cloud-based performance management software updates function to get weekly, bi-weekly, semi-monthly, or monthly updates from each direct report.  
• Manage Team availability on your program 
• Enforce the Cloud Practice SOP (standard operating procedures). 
• Be the example by modeling what you want from your Staff 
• Work Jira tickets; at least 75% of your job is to be technically hands-on. 
• Help your staff grow; pick someone on the team to mentor and assign staff to mentor other staff. 


• Expectations and Responsibilities to the Program/Product: 
• Be available for all customer calls 
• Follow up throughout the day and week with your staff to make sure everything is going well, and tasks are getting completed in a timely manner, address injections as they arise. 
• Make sure all work has a Jira ticket assigned to it 
• Make sure all work you and your staff does is well documented, and PRs/Commits are attached to Jira tickets 
• Uphold the Customer SLA, remember as people managers we are responsible for the work and performance of those who report to us. 
• Respond to emails and slack messages quickly, if you'rein a meeting, have slack represent that and check your messages as soon as it's over. 
• Have a reoccurring productive and meaningful standup, record it, make sure everyone attends. 


• Expectations and Responsibilities to the Practice: 
• Report performance issues to the practice leadership as soon as they happen 
• Make sure all staff are on any all hands calls. 
• Report all good news and wins back to the practice 
• Report program issues, failures immediately to practice leadership 
• Contribute and help other teams and encourage your staff to do the same. 
• Share your work with the practice 
• Help grow and mature the practice 

Benefits and Perks:

• 65%-75% company-sponsored (including dependents) premiums for medical, dental and vision insurance. For eligible plans and tiers, we provide 100% company-paid medical insurance. 100% employer sponsored STD, LTD and life insurance (min $100K). Voluntary life insurance option available.
• Retirement 401(k) plan with employer matching. Immediate vesting. 
• Vacation and sick leave. 
• Maternity and parental leave.  
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards. 
• Company-sponsored role-based training and certifications.  
• Monthly DoordashDashPass subscription. 
• Group discounts via LifeMart ADP