PC - 1499 Zoho CRM Developer

Location: Kochi, India

Department: Software Development

Experience: 10+ Years

• Design, implement, and maintain custom Zoho CRM modules, workflows, blueprints, and automation rules aligned to business processes.
• Build and manage custom functions using Deluge scripting within the Zoho ecosystem.
• Integrate Zoho CRM with third-party systems and internal applications using Zoho APIs and REST-based integrations.
• Work closely with business stakeholders to translate CRM requirements into scalable, maintainable solutions on the Zoho platform.
• Maintain awareness of Zoho platform updates and new features, applying them where appropriate to improve delivered solutions.

• Build and maintain backend services and APIs using Node.js and TypeScript, following clean architecture and SOLID principles.
• Design and implement RESTful APIs and webhook-based integrations across internal and external services.
• Work with relational and NoSQL databases (PostgreSQL, MongoDB) and implement caching strategies where appropriate.
• Build and maintain CI/CD pipelines using GitHub Actions or equivalent, ensuring automated testing and reliable deployments.

• Build responsive and scalable frontend applications using React or Next.js with TypeScript.
• Ensure strong alignment of API contracts between frontend and backend teams, collaborating closely with UX and product stakeholders.
• Implement state management, component architecture, and performance optimisation best practices across frontend codebases.
• Maintain accessibility standards and promote a consistent, high-quality user experience across platforms.

• Actively participate in the adoption of AI-enabled development tools and workflows across the SDLC, including code generation, spec-driven development, and automated testing.
• Apply AI coding assistants (Claude Code, GitHub Copilot, Cursor) to accelerate development, improve code quality, and enhance documentation.
• Stay current with emerging AI development practices and contribute to internal knowledge sharing and upskilling initiatives.

• Write clean, well-tested code aligned to agreed engineering standards and coding guidelines.
• Promote clean architecture, SOLID principles, testability, and a strong culture of peer review and continuous improvement.
• Identify and proactively address technical debt, advocating for quality and long-term maintainability within the team.
• Mentor junior engineers through code reviews, pair programming, and technical knowledge sharing sessions.

• Zoho CRM: Strong hands-on experience with Zoho CRM customisation, workflows, Deluge scripting, and API integrations; Zoho CRM Certification is mandatory/preferred
• Backend: Node.js, TypeScript, RESTful API design, Webhook integrations
• Frontend: React / Next.js, TypeScript, HTML5, CSS3
• Databases: PostgreSQL, MongoDB
• DevOps: Git, GitHub Actions, Docker, CI/CD pipeline management

• Experience with other Zoho suite products (Zoho Creator, Zoho Books, Zoho Analytics, Zoho Flow).
• Familiarity with AI coding assistants such as Claude Code, GitHub Copilot, or Cursor for productivity and code quality improvements.
• Experience with cloud platforms such as AWS or Azure for deployment and infrastructure management.
• Exposure to automated testing frameworks and observability platforms (AppInsights, ELK).
• Prior experience working in a GCC or international client-facing delivery model.