Interactive Project Manager (Contract)

Location: CA - San Francisco HQ

Department: G&A: Contract

The role

SoFi’s best-in-class in-house creative studio is looking for an experienced and highly organized Senior Interactive Project Manager to support the execution of a comprehensive website redesign project aimed at enhancing user experience, optimizing performance, and aligning with our core product strategy. 

Reporting to the Director of Project Management, you will act as a primary liaison between marketing creative and web teams, product marketers, and our product design and engineering teams to ensure our digital presence meets strategic goals while maintaining technical integrity.

You are technically experienced in the interactive space with a blend of rigorous project management and excellent communication skills. You understand how to navigate the complexities of modern web development—from responsive design systems to AI and API integrations—ensuring that every pixel and line of code serves the broader business objective.

Examples of initiatives you will be managing include:

• Large-scale Website Redesign: In partnership with our creative, web and product teams, manage our web redesign project from discovery to deployment.
• Design System Implementation: Supporting the creative and web/engineering team initiatives by project managing templatized systems in Figma to ensure consistency and scalability across platforms.
• Interactive Content: Coordinating with our web design and web strategy and engineering teams on complex front-end elements, including animations and dynamic UI components.
• Technical Integrations: Supporting implementation of API connections, CMS customizations, and Martech tool stacking.
• Cross-Platform Delivery: Ensuring seamless experiences across in-app environments, mobile-responsive layouts, and desktop web.

What you’ll do

• Project Planning & Execution: Define project scope, deliverables, and timelines while developing detailed project plans that account for technical dependencies and resource allocation.
• Technical Workflow Management: Oversee the design and development phases, ensuring that code quality meets standards and that front-end execution aligns with the original design intent.
• Front-End Liaison: Act as the "translator" between our internal web design, web strategy and engineering teams, product marketers, and product team; use your knowledge of Wordpress and HTML/CSS to troubleshoot layout issues, audit implementation, and streamline developer handoffs.
• Cross-Functional Coordination: Foster strong relationships between all cross functional partners to organize workflow, prioritize backlogs, and resolve blockers.
• Stakeholder Communication: Provide high-level status updates and clearly communicate project health, technical challenges, and roadmap dependencies to executive leadership.
• Quality Assurance: Assist in the Q/A process as required. 

What you’ll need

• Experience: Minimum 5+ years of professional experience, with at least 3 years specifically managing high-stakes interactive, digital, or web development projects.
• Technical Literacy: Strong working knowledge of HTML5, CSS3, and web architecture. You should be comfortable inspecting code and understanding how front-end frameworks impact site performance.
• Software Experience: Expert proficiency in project management tools (e.g., Jira, Workfront) and in-depth familiarity with Figma as the source of truth for design assets.
• CMS Expertise: Deep understanding of platform ecosystems (e.g., WordPress, Contentful, or Webflow), including custom themes, plugin architecture, and content modeling.
• Interactive Savvy: Direct experience managing projects involving animation (Lottie, Rive) and the integration of third-party APIs or AI-driven tools such as Claude Code.
• Communication: Proven ability to translate complex technical requirements into actionable project milestones for non-technical stakeholders.

Nice to have

• PMP, CSM, or relevant Agile certifications.
• Experience with JavaScript basics or modern front-end libraries.
• Background in a fast-paced Agency or Fintech environment.
• Familiarity with ADA/Accessibility compliance standards for the web.