Director, Solutions Engineering

Our Opportunity

We’re seeking a Director of Solutions Engineering to lead a skilled team in EMEA, partnering with top global brands to drive growth and success through Snyk’s solutions. This role involves collaborating across product, engineering, and C-level executives, working closely with Account Executives, Professional Services, and Product teams to execute enterprise strategies.

As Director, you’ll build, mentor, and scale a world-class Solutions team, influencing stakeholders across all levels to achieve business outcomes. Reporting to the VP of Solutions Engineering, you’ll play a hands-on role in leading a team of solution engineers with responsibility for revenue and consumption goals.

You’ll Spend Your Time:

• Acting as a business and technical thought leader able to partner and drive GEO, Regional, Account strategy and execution plan working with cross-functional partners
• Serving as a business leader to Executive Champion or Executive Sponsor on all aspects of strategic business in the EMEA.
• Being a key business leader in complete execution from marketing, product, pricing, packaging, competitive, M&As, etc.
• Recruiting, hiring, leading, retaining, and coaching a world-class Solutions team and leaders. Be an advocate for presales within the organization.
• Nurturing and being the role model of a positive outlook, can-do attitude, and growth mindset, while leading and keeping the SEs motivated in a fast-paced and ever-changing environment.
• Partnering closely with Sales, Marketing, and Technical Teams (Professional Services, Product, Development, etc.) to develop joint go-to-market initiatives that drive positive developer experience and outcomes while driving revenue growth.
• Using executive engagement skills and presence, with an ability to establish strong relationships with key decision-makers and build credibility at all levels.
• Leveraging AI to transform customer services, knowledge sharing, product interlock and evolve the SE function.
• This will be a customer-facing role, getting in front of technical & executive champions regularly and leading EBCs with important customers.
• Providing guidance to revenue leaders on sales strategy, product obstacles/gaps, and representing the team’s needs to executive staff.
• Interpreting complex problems, creating simple solutions and collaborating closely with prospects, channel partners, and our sales team to deliver winning solutions.
• Collaborating and maintaining a close working relationship with product teams, engineering, services, and support.
• Building processes to measure the performance and impact of the Solution Engineering Team and ensure that the team is optimized to meet rapidly evolving business needs.
• Serving as a thought leader on industry trends, and competitive dynamics, and leveraging this knowledge to shape strategy around user engagements.
• Representing Snyk at industry events and conferences, customer business reviews, and contributing to new ideas and industry best practices.
• Championing the voice of our customers to influence product direction and feature priorities.

What You’ll Need:

• 15+ years of industry experience in a pre-sales capacity with 10+ years of direct line management experience (2nd, 3rd level) (hiring, training, and retaining top talent).
• Experience in a global role in leading complex sales and solution organizations at enterprise scale, including leading professional services and partner organizations.
• A track record of building and leading solution architecture/engineering teams ideally in a SaaS or API usage-based business.
• A good knowledge of the developer, DevOps, Application Security, and ASPM ecosystems and practices.
• Previous technical sales experience with APIs, distributed systems, databases, and/or developer tools preferred.
• Experience working closely with highly technical customers at the Enterprise level.
• Familiarity with a wide variety of coding languages and how they work.
• Appetite for learning about new technologies and curiosity about how things work under the hood.
• Ability to plan and succeed, setting milestones along the way, over-communicating, creating alignment, rallying resources, and satisfying stakeholders.
• Have leveraged AI to evolve the SE function related to customer services, knowledge sharing, product interlock, etc.
• Care about diversity and enjoy meeting people from all walks of life.
• Strong communication (written and verbal) and presentation skills.
• Strong executive presence and ability to foster deep relationships with our customers.
• University degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.

We’d be Lucky if You: 

• Have a knack for translating complex technical concepts into easy-to-understand insights for both technical and non-technical stakeholders.
• Thrive on the challenge of working in a rapidly changing environment and are always two steps ahead, anticipating future needs and solutions.
• Are passionate about mentoring and developing diverse teams, fostering an inclusive environment where every team member feels valued and empowered.
• Embrace new technologies and emerging trends with a curious and proactive mindset, always looking for ways to innovate and improve.

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