Build the future of data. Join the Snowflake team.
Snowflake?
Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。私たちとともに急成長していくデータの未来を築いていきましょう!
Cloud Support team’s mission?
Snowflakeのパッションと技術力を駆使して、お客様にSnowflakeを最大限かつ最適に活用頂くために、世界トップクラスのテクニカルサポートを行っております。
サポートエンジニアとして、技術的ガイダンスや専門的アドバイスを顧客に提供するとともに、顧客の声を社内のエンジニアリングチームに伝え、フィードバックや改善を行っていただきます。また、チーム内のナレッジ構築において、組織やプロセス改善の一翼を担っていただきます。
**技術領域によって3つのチームに分かれています。所属チームは候補者の希望と面接結果に沿って決まります。ジョブレベルは候補者の経験と技術力によって決まります**
General requirements:
- 世界トップクラスのデータ・クラウド・プラットフォームで働くことに興味があり、新しい技術を学び、技術的スキルを伸ばしたい方
- テクニカルサポート、もしくは類似する技術的な顧客対応業務の経験
- 卓越した日本語のコミュニケーションスキル
- 基本的な英語のコミュニケーションスキル(読み書き)
- AWS、 Microsoft Azure、 もしくは Google Cloud platforms のいずれかの経験はプラスですが、必須ではありません。
SQL チーム:
お客様のクエリエラーやデータベースのコア機能に関連するパフォーマンスの問題に焦点を当てます。
- 要件:
- SQLで高度なクエリを作成し、トラブルシューティング、デバッグの経験
- SQLデータ型を理解していること
Data Platform チーム:
お客様の問題を解決するために、Snowflakeとサードパーティ製のアプリケーションやツールとの統合、データ移行をカバーするさまざまな問題に焦点を当てます。
- 要件:
-
- ビッグデータおよび/またはデータベースの経験
- Python もしくは Java を使用したプログラミング経験
- ネットワーク関連の問題のトラブルシューティング経験 (SSL、Proxy、 OCSP等)
- コンテナ型仮想化ソフトウェア(Docker等)の使用経験もしくは仮想テスト環境(VMware、Hyper-V、Parallels等)の構築経験
- データプラットフォーム、データウェアハウス、データ移行、ETLツールのいずれかでの経験
Application & Security チーム:
データベースのセキュリティ、認証、およびSnowflakeアプリケーションのUIに関連するお客様の問題に焦点を当てます。
- 要件:
- インターネットセキュリティ、ネットワーキングテクノロジー、およびTCP/IP、HTTP/HTTPS、DNS、ロードバランサー、プロキシ、ファイアウォールなどのプロトコルに関する経験
- Oauth、SSL、SSH、SSO、SAML、Active Directoryのいずれかの経験
- データウェアハウスの経験はプラスですが、必須ではありません。
Japan Benefits(一部)
- Free lunch at office
- 401K(企業型確定拠出年金)
- RSU
- Phone & Gym reimbursement
- Paid Parental Leave
- 3 day Summer Vacation & 5 day Year-end Holidays
- Awesome colleagues and the beautiful office!
日本のビジネスの発展に伴い、Cloud Support Engineerチームは急成長しております。国際豊かで高い技術力を誇るチームですので、様々な学びや経験ができる環境です。お互い助け合うチームカルチャーですので、One Team マインドセットがある方は、ベストフィットです!
みなさんのご応募お待ちしております。
![Snowflake](https://storage.googleapis.com/echojobs.io/static/logos/snowflake-com.png)
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Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- Salaries for the engineering jobs on our site range from $100K-$200K. On average, senior engineer positions on our EchoJobs are about $160K.
- The EchoJobs positions have been sourced and vetted from the top companies to work for in the US as a software engineer, including LinkedIn and other reputable job sites. We also have syndicated jobs from companies that have just raised funding, as well as those that have great unique products and culture. From all of these sources, our founder, Morgan, has also resourced the company's authenticity in terms of their website, public appearance, and more.
- Yes, our users asked us for just this, so now our search filters allow you to search for your top jobs via location, as well as by onsite, remote, or both. Approximately 30% of our jobs are remote, so you’ve got the best options for you!
- We have not yet implemented this option, but are considering doing so in the future. For the moment, you would need to cancel your subscription, and resubscribe when you wanted to come back.
- We add new jobs to EchoJobs every day! We scan our sources for the newest jobs, verify them, and post them to EchoJobs within minutes. We add about 2,000-3,000 new jobs for you each day!
- From starting your job search to getting hired, the entire job search process can take us software engineers anywhere between 3-6 months. However, at EchoJobs, we’re striving to shorten this duration by finding the best, newest jobs for you, so you can do less job searching, and more applying.
- We’d recommend checking EchoJobs daily, as we add new jobs to the site each day. Additionally, if you got a chance to read our previous email on “what makes EchoJobs different from any other job search tools,” we also recommended that you set a job alert based on your job filters, so if you get emails on those new jobs, you could be checking more than once per day.
- If you decide to continue with us after the 1-month trial, we definitely recommend this, as we all know it usually takes 3-6 months to find a quality job as a software engineer these days. So to best support you, we just adjusted our membership options at EchoJobs to monthly, 3 months, or 12 months (this option is more for passive job seekers looking a little bit for the future if they want to come back to work or make a job switch potentially. This lets you see what’s out there in case an even better fit job becomes available.)
- EchoJobs is truly the only job site of its kind. We want to be THE spot for you to find the best job for you, and haven’t encountered any other company doing this. Other job sites are in niches besides software engineering or focus on a small portion of engineering jobs (like a specific coding language). In the words of Morgan, our founder, “I think what makes EchoJobs different is the amount of jobs, frequency that we add new jobs (we add 2,000-3,000 new jobs daily!), and the powerful search engines to find exactly the job you want more easily and efficiently. We can provide you with the most jobs that are vetted by us, we’ll continually find more new jobs for you, and we make it easier for you to apply and get hired.
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