Senior QA Engineer 1-Salesforce
Location: Remote, United States; Doha, Qatar
Department: Tech
Experience: 2-4
- Design and execute manual, integration, and regression test plans for Salesforce Service Cloud, custom objects, Flows, and Apex-based features.
- Validate workflows, automation rules, Lightning Components, and third-party integrations (support tools, chat systems, internal platforms).
- Perform API testing using Postman and analyze data structures (JSON, logs, event flows).
- Ensure data integrity through functional, smoke, exploratory, and regression testing cycles.
- Identify, document, and track defects with strong initial investigation using logs, proxies, and debugging tools.
- Participate in test planning, test strategy discussions, and contribute QA inputs to sprint ceremonies.
- Collaborate with cross-functional teams (Product, Engineering, Business) to ensure clear requirements and testable acceptance criteria.
- Contribute to QA documentation, maintain test cases, and support continuous improvement of QA processes.
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field; QA certifications preferred.
- 2–4 years of QA experience, with at least 1+ year in Salesforce or CRM testing.
- Experience testing Salesforce configurations, Flows, validation rules, and integrations.
- Testing Expertise: Strong in functional, smoke, regression, and exploratory testing.
- Automation: Ability to write and maintain Apex unit tests and basic UI/API automation.
- API & Integration Testing: Proficient with Postman; solid understanding of JSON; able to test GET/POST/DELETE flows.
- Debugging Tools: Experience with logs, Chrome DevTools, Charles Proxy (breakpoints, rewrites, map remote).
- SQL/NoSQL: Able to query data for validation and analysis.
- Bug Reporting: Strong root-cause investigation, clear bug descriptions, proper categorization/prioritization.
- Process Tools: Jira proficiency, ability to create dashboards; experience in Agile environments.
- Salesforce Platform: Salesforce Security model, Automation tools(Flow, Triggers etc.)
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