Professional Services Architect EMEA

Team: Professional Services

Location: United Kingdom

Commitment: Full-Time

Workplace Type: remote

The Role:

What You'll Do:

• Architecture & Delivery: Design, configure, test, and deploy scalable cloud and on-premise integration solutions. Ensure integrations are scalable, maintainable, and adhere to best practices.

• Client Consulting: Lead requirements gathering, conduct fit/gap analyses, manage client expectations, and deliver product demos/training.

• Customer Training: Deliver product training to customers both in-person and remotely. Enhance training materials as new features are released and customer needs evolve.

• Troubleshooting: Diagnose and resolve complex integration issues, performing root-cause analysis.

• Project Collaboration: Partner with Project Managers to ensure timeline, scope, and risk mitigation alignment.

• Documentation: Create technical documentation, knowledge-base articles, and training materials and contribute to product enhancements based on customer feedback and new features in the platform.

• Continuous Learning: Stay up-to-date with new technologies, platform releases, and industry best practices. Share insights and lessons learned with the team to drive continuous improvement.

What We're Looking For:

• 6–10 years of total professional experience.

• 5+ years working with Java-based applications.

• 2+ years in an architecture or technical consulting role focused on integrations.

• Bachelor’s degree in a related field.

  Technical Skills

• APIs & Protocols: Strong hands-on experience with REST, SOAP, XML, JMS, JSON, and HTTP protocols.

• Cloud & Tools: Expertise in AWS (RDS, SQS, SNS) or GCP; experience with integration platforms (SnapLogic, MuleSoft, Talend, TIBCO Informatica, etc.)

• Languages: Functional knowledge of JavaScript, Python, SQL, or Java.

• Architecture: Deep understanding of enterprise integration patterns (EIP), asynchronous architecture, and SaaS environments.

Core Competencies

• Communication: Ability to translate complex technical concepts for non-technical stakeholders. Exceptional customer-facing skills with a confident, professional, and approachable demeanor.

• Execution: Self-starter capable of managing multiple priorities in a fast-paced environment.

Preferred:

TOGAF, AWS Solutions Architect, or equivalent certifications