(Senior/Lead) Account Manager

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We are looking for an Account Manager (Senior or Lead) to join Team Snapchat! You will work in a fun, fast-paced and fluid environment. You will help grow and nurture senior-level client relationships, analyze and optimise campaign performance, strategically plan branded and performance video campaigns, and lead complex platform work streams.

What you’ll do:

• Lead, manage, and proactively grow relationships with key clients and agency partners in your vertical pod

• Partner with client partners and XFN teams throughout the RFP process to develop innovative, insight-driven digital campaigns on Snapchat, bringing measurable ROI for our clients

• Proactively lead product update discussions, educate brands and agencies on Snap’s new and existing products, and advise on best practices to drive optimal performance and groundbreaking campaigns

• Help onboard new account managers and account specialists, ensuring they understand best practices and key cross-functional relationships

• Dive deep into campaign performance data; guide KPI driven measurement strategies, identify performance trends, optimise campaigns to achieve results, and provide recommendations for upsell opportunities

• Increase adoption and engagement of Snap’s self-service platform and auction-based tools, providing ongoing technical support and real time analysis

• Proactively develop best-in-class case studies that deliver a constantly evolving test-and-learn agenda across the category

• Collaborate and partner with Account Management leadership and Sales leadership to ensure accounts and teams are resourced to maximise positive impact to the business

• Identify and proliferate category and/or vertical trends; guiding KPI-driven measurement strategies, identifying performance trends, optimising campaigns to achieve results, and providing strategies for upsell opportunities

• Build a culture of sharing and disseminate best in class work across the team and broader organisation

• Partner with cross-functional teams (e.g. Sales Enablement, Product Marketing, Ad Support, Analytics, Marketing Science, Creative Strategy) to identify opportunities for training and defining/improving workstreams

Minimum Qualifications:

• Bachelor’s degree in business, communications, marketing, or another related area of study or equivalent years of experience

• 6+ years’ experience in the digital media industry, with a focus on performance marketing, analytics, ad-tech, or programmatic

• Strong understanding of advertising platforms,  performance metrics and digital ecosystem

• Deep understanding of media management within a biddable auction advertising environment and demonstrated skill in educating others (e.g., advertisers, agencies)

Preferred Qualifications:

• Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action

• Impressive relationship building skills and comfortable communicating with senior level executives

• Pre-existing relationships with senior-level client and agency decision-makers, and brand marketers

• Impressive track record of delivering on quota and obtaining positive reviews

• A passion for Snapchat as a user and solid knowledge of our ad products 

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!