Quality Engineer 2

Location: Memphis, TN

Time Type: Full time

Job Description

Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.     

This position is responsible for supporting and maintaining applicable Quality System requirements for Commercial Logistics and Operations Service Centers (OSCs) in the U.S. as well as providing technical support pertaining to instrument inspection activities carried out in Memphis Shared Services (Building M), OSCs, Distributorships, and Customer accounts. The role will directly support Quality Managers and Directors. The individual in this role will need to maintain working relationships inclusive of but not limited to the internal Commercial Logistics and Inventory teams, employees in the Operation Service Centers throughout the U.S., Distributorships, 3rd party Contractors, and the Sales Organization.

What will you be doing? 

• Primary responsibilities include Electronic Field Inspection Procedure (EFIP) Architecture and Advanced Trouble Shooting, eFIP data analytics, New Product Support - Field Inspection/Calibration/PFMEA, Creation & Maintenance of Field Quality Process and Procedures, supporting GDC and Field Quality related CAPAs, Quality Holds, and Non-Conformances (NC). This job will also directly support Quality Managers for support of various Field Office, Commercial Operations, and Distribution Projects. May be cross trained and assigned to other Quality Control areas, if job requirements dictate.

• Must be proficient in the verification and validation of requirements for finished and purchased products, raw materials, or related processes. Must be able to establish and support visual, basic dimensional, and associated documentation of inspections per specified procedures or instructions within the framework of the Good Manufacturing Practices (GMPs) standards. Position will require the use of technical measurement equipment and knowledge of advanced use of PC and computer systems, and associated software. Knowledge of statistics, advanced mathematics, and Drawing Print Reading/Interpretation is required. Able to perform root cause analysis (RCA), determine actions to correct and prevent recurrence of issues, and able to suggest alternate methods for resolution. Working knowledge of at least two (2) RCA techniques is preferred.

• This job will require training others in the correct use and care of instruments and inspection methods used in the medical device industry.

What will you need to be successful? 

• Bachelor of Science Degree in Mechanical, Bio-Medical, Manufacturing, or Industrial Engineering required. ASQ CQE preferred.

• License/certification: ASQC CQE preferred

• Two (2) years intermediate engineering level experience in quality control or manufacturing is required. Knowledge and understanding of FDA QSR, ISO 13485 and 14971 is required. Must possess good written and verbal skills.

• Physical Demands: The Quality Engineer may spend approximately 1/3 of this time walking or standing. The Quality Engineer may spend up to 60% of his time at a computer keyboard. They must also be able to measure parts using hand instruments. The Quality Engineer must be able to speak and hear well enough to communicate effectively. Since they must visually inspect products, vision must be excellent or corrected

You Unlimited.  

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.      

• Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/). 

• Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement    

• Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day   

• Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program   

• Flexibility: Hybrid Work Model (For most professional roles)    

• Training: Hands-On, Team-Customized, Mentorship    

• Extra Perks: Discounts on fitness clubs, travel and more!   

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.