More than 350 million people worldwide use SmartThings to control and manage their connected life. SmartThings delivers simple, powerful experiences across Samsung’s leading portfolio of phones, TVs, and appliances. We also offer the most versatile smart home experience as an open platform with a rich partner ecosystem (think IKEA, SONOS, Honeywell, and so many more). As a founding member of Matter, we are a leader in the industry to help make smart homes more secure, reliable and seamless to use. Come be a part of the leading edge of IoT innovation!
About the Team
Key Responsibilities
In this role, your primary responsibilities will include the following:
- Shape the Product Operations strategic roadmap by leveraging data and partnering with key stakeholders to define priorities, identify barriers, and influence data practices to support our goals
- Serve as a conduit between Product Ops efforts and global teams
- Build and deliver a plan to drive meaningful progress in our use of data to understand customers by training, influencing, and supporting our Product team
- Establish data best practices; Build documentation and training materials to educate team members and develop colleagues’ capabilities;
- Improve data literacy, data accessibility, and analysis velocity for Product team members by developing libraries and resources;
- Perform analysis utilizing relevant tools (e.g., SQL, R, Python). Provide analytical thought leadership through proactive and strategic contributions (e.g., suggests new analyses, infrastructure or experiments to drive improvements in the business).
- Support product development & go-to-market by providing the right data at the right time, pairing with Customer Insights to bridge “what” and “why;”
- Share recommendations and business impact to drive data platform improvements as needed
SmartThings Benefits
Why You’ll Love Working at SmartThings
- We offer an attractive compensation package with comprehensive health benefits, including medical, dental, vision, and mental health; an HSA with employer contribution; life & disability insurance; FSAs for health and dependent care expenses; a competitive 401k with a 5% employer match, and more.
- All of our employees enjoy unlimited PTO, 12 paid holidays, and a generous parental leave policy (8 weeks fully paid parental leave and 8 more fully paid weeks for childbirth recovery leave).
- Eligible employees benefit from our education reimbursement program, and all employees enjoy access to learning resources through O’Reilly.
- Our commitment to diversity, equity, inclusion and belonging is embedded into our culture and our work, and everyone has frequent opportunities to join forums and groups and participate in ongoing projects.
- We offer either a parking stipend to cover the monthly garage cost or a public transit stipend. EV chargers are also onsite.
- In-office catered lunches on Thursdays.
- Access to the onsite gym.
At SmartThings, we are committed to creating an inclusive and accessible environment for all. If you require accommodations to participate in our hiring process or to perform the requirements of the job, we will work with you to meet your needs in compliance with applicable laws. Please reach out to talent@smartthings.com and a member of our Talent Acquisition team will connect with you further!
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