Sr. Salesforce Administrator
Location: -REMOTE, USA-
Department: GTM Ops Field Systems
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.
Smartsheet is looking for a Sr. Salesforce Administrator to support our growing field and operations teams. You will work with team members to gather requirements from across the business and build scalable solutions within the Salesforce platform to help grow Smartsheet.
You will report to our Sr. Manager, Field Systems. This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.
You Will:
- Work on large implementations of new processes and integrated systems following designs proposed by an Architect.
- Partner with our Program Excellence Team to capture requirements directly from the business, propose and then build end-to-end solutions using the declarative features for Salesforce.
- Work with team members to ensure solutions are meeting the needs of the business.
- Use advanced formulas, validation rules, and Flows, to create solutions that improve our processes.
- Manage user configuration, roles, profiles, sharing rules, and permission sets.
- Deploy user stories through a CI/CD tool called Copado, including validation and smoke testing.
- Help manage Salesforce CPQ, DocuSign, Impartner, Outreach.io, Conga, and other integrated tools to improve user efficiency.
- Create documentation for internal processes and system configuration.
- Perform individual record and bulk data updates to ensure data integrity.
- Assist less experienced administrators learn Salesforce technologies and implement best practices.
You Have:
- 5+ years of experience as a Salesforce system administrator.
- 3+ years of experience with other connected applications such as Outreach.Io, DocuSign, etc.
- Experience working directly with stakeholders in multiple departments to review requirements.
- Desire to embrace new technology, applications, and solutions.
- Enjoy working in a fast-paced and agile company with the ability to manage changing requirements.
- B.A. degree preferred or equivalent industry experience/ salesforce experience.
Current US Perks & Benefits:
- Employer subsidized medical/vision and dental coverage for full-time employees
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Sick Time Off
- US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
- US employees receive 12 paid holidays per year
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location in the U.S. (role specific)
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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