Product Manager II (Remote Eligible)

Location: -REMOTE, USA-

Department: Product Mgt

We are looking to hire a Product Manager II to join our Product Organization. You'll own a set of experiences and help define what "great" looks like as AI reshapes how customers work across Smartsheet. You’ll help identify the needs of our customers, and empower customers to drive meaningful change in their organizations.

You’ll report to our Director, Product Management. You may work from our Bellevue, WA office, or remotely from anywhere in the US where Smartsheet is a registered employer.

You Will:

• Own a set of features end-to-end — defining and shipping them against clear success criteria
• Define a set of features/experiences based on customer needs, market trends, and business outcomes
• Make the feature-level release calls (ship, block, or defer) and own quality and readiness for what you ship, including AI behavior where it's involved
• Use internal and external data to guide experimentation, decisions, opportunities and evaluation of success
• Partner with research, product design, data science and analytics teams to validate hypotheses
• Communicate strategy, product insights, winning and losing experimentation, etc. to a wide audience

You Have:

• A technical degree, or equivalent experience working closely with engineers to make product decisions on behalf of customers
• Two or more years of product management experience, ideally building tools that people use every day
• A data-informed mindset: you define and track feature metrics, dig into the "why" behind them, and separate real customer value from hype
• Experience partnering closely with engineering, design, user research and marketing teams working on agile development and frequent product releases
• Experience working directly with customers to gather insights and inform your perspective
• Success delivering delightful user experiences on high-scale platforms that drive real business outcomes
• High interpersonal skills to build trusted and strategic cross-team partnerships rooted in customer benefit
• Excellent written and verbal communication skills
• Comfortable using AI tools (e.g., Claude, Lovable, Cursor, or similar) to accelerate work, with a curious and experimental mindset toward emerging capabilities. But also able to think critically about where AI adds value vs. where human judgment is essential

You’ll thrive here if you’re

• Genuinely curious about how people and organizations work
• Energized by ambiguous, fast-moving problems — AI is rewriting a lot of them
• At home diving deep into complex domains—and passionate about product management