QA Analyst (Contractor – Indiana)

Department: Product

Location: US

Employment Type: Contract

Who are we?

Smarkets: Predicting the Future of Betting

Smarkets runs one of the world’s most sophisticated prediction markets, handling over £29 billion in volume since 2010 and engaging 200,000+ traders globally. We’re a technology company that happens to revolutionise betting - from sports to political markets, to delivering the sharpest prices and the fairest odds.

Our stack is designed for scale, reliability, and speed: Linux, Kafka, Postgres, Kubernetes, with Python 3, C++17, and React powering our platform. We build infrastructure that institutions trust while keeping trading accessible to everyone. Our edge? We’ve thrived through every market cycle, competitor, and industry revolution.

At the heart of our success are our people. We create a high-performance environment where exceptional talent can thrive, blending deep business experience with a commercial mindset to drive strategic growth.

If you’re ready to help shape the future of prediction markets with cutting-edge technology and a customer-first philosophy, Smarkets is where you belong.

Your Mission

As a QA Analyst Contractor, you'll play a key role in ensuring the quality and performance of our Smarkets and BetSBK platforms as we launch and grow in Indiana.

Your mission is to:

• Rigorously test key user journeys to identify bugs, usability issues, and friction points.

• Provide detailed, actionable feedback to help take our product from 70% readiness to 100% market-fit.

• Ensure a smooth, compliant, and engaging user experience that supports strong customer retention and revenue growth in the Indiana market.

What You’ll Be Working On

• Conduct functional and usability testing of our U.S. (Indiana) experience across web and mobile apps.

• Test core customer journeys:

  • Landing → Sign-up

  • Sign-up → Login

  • Promo Opt-in → Deposit

  • Deposit → Bet Placement → Cashout → Withdrawal

  • Customer Support & KYC Flows

• Document all issues with clear reproduction steps, screenshots, and recordings (where applicable).

• Join live testing sessions with the Product team.

• Provide a full QA report in English, including usability feedback, bug reports, and improvement recommendations.

• Verify fixes and validate product readiness.

About You

• Must be physically located in Indiana for testing geolocation compliance.

• No existing Smarkets/SBK account.

• Familiarity with U.S. sports betting regulations preferred.

• Detail-oriented with QA testing experience for web and mobile platforms (gaming or betting a plus).

• Analytical thinker with strong documentation skills.

• Comfortable participating in remote live walkthroughs.
  

Timeline & Compensation

• Approx. 18 hours over 6 weeks (around 3 hours per week).

• Hourly rate (to be agreed).

• Remote role with flexible working hours.

Our Values

• Push to win

• Make others better

• Give a shit

• Be a pro

• Bring the energy