AI Engineer (m/f/d)

Location: Lisbon, pt

Company Description

Job Description

Join our Data Science team and make the magic happen. Customer Service Transformation is one of the most innovative initiatives, which SIXT has run in recent years. For this purpose, we design, develop and maintain state of the art AI agents to revolutionize customer interaction via email, chat, and voice channels. Our team’s work improves the experience of millions of customers and has a direct impact on our business results. Apply now and join our journey.

YOUR ROLE AT SIXT

• You will engage with technical, product, and business stakeholders to translate business problems into technical solutions.

• You will work closely with software development engineers, data scientists, MLOps engineers, product and business owners to design and implement Agentic AI driven solutions balancing benefits of custom solutions and standardization opportunities ensuring production grade services.

• You will collaborate with technical stakeholders to enhance the experience and efficiency of our software development processes and enable our software development engineers to utilize Agentic AI in our products.

• You will share your knowledge and learnings about ML engineering best practices with colleagues in data science and other teams to extend overall technical knowledge.

YOUR SKILLS MATTER

• You have strong hands-on experience in engineering and Agentic AI.

• You have a solid knowledge of Python and AWS cloud technologies.

• You have practical experience with Open AI, AWS Bedrock and with the open-source models, e.g. Llama

• You have worked with Agentic AI orchestration frameworks like LangChain and are in addition capable of Java or Go.

• You are aware of LLMOps paradigm and applied it in various Agentic AI projects. You have experience with continuous integration/continuous deployment approaches.

• You are extremely motivated, passionate about learning, and contributing to the team and the business with a "can-do" attitude.

• You communicate fluently in English and appreciate cultural diversity.

WHAT WE OFFER

• A Global Tech Hub in Lisbon Join a thriving international tech community and work alongside engineers, product experts, and business teams who turn ideas into real impact. Our hubs at Factory Lisboa in Beato and ARTs Lisboa in Parque das Nações are where great tech gets built

• Learning & Knowledge Exchange Level up through regular events with internal and external speakers. We value curiosity, continuous learning, and open exchange – across teams, disciplines, and borders

• Flexible Work Setup Two office days a week, flexible hours, and modern spaces built for both deep focus and team collaboration – work the way that brings out your best

• Time Off & Wellbeing Enjoy 28 vacation days per year, an additional day off on your birthday, one volunteer day annually, and private health insurance that also covers your spouse and children free of charge

• Practical Everyday Benefits Get a yearly Coverflex allowance and a daily meal allowance to make everyday life a little easier

• SIXT Perks Get exclusive rates on all SIXT services, with special discounts extended to your family and friends. Because great perks are even better when you can share them

Additional Information

About us:

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!