Software Engineer

Sisense is a cutting-edge analytics platform that empowers businesses to transform complex data into actionable insights. By combining advanced data processing capabilities with a user-friendly interface, Sisense enables organizations to build, embed, and scale interactive dashboards and visualizations seamlessly. Our mission is to simplify data analytics for everyone, driving smarter decisions and better outcomes.

As a Software Engineer on the Field Engineering Services Team, you will play a pivotal role in tackling coding challenges and delivering tailored solutions for our customers. You will work closely with customers directly leveraging your technical expertise to deliver complex custom scripting solutions - such as UI/UX extensions to enhance native functionality, API automation,  and embedded applications. This is an exciting opportunity to collaborate within a dynamic team that bridges technical development and customer success while contributing to the larger Sisense organization by influencing product enhancements and shaping the future of our analytics solution.

 EXPECTATIONS:

• Collaborate with customers and internal teams to design, develop, and deploy custom scripts, extensions, applications, and integrations.
• Build user interfaces using Javascript, React, Vue, Angular, Python, and TypeScript to enhance customer experience.
• Develop robust frontend and backend solutions using JavaScript, Python, and other technologies to support scalable integrations.
• Partner with Technical Account Managers, Customer Success Managers, Solution Consultants, and Solution Architects to identify technical requirements and create tailored solutions.
• Maintain documentation and Knowledge Base articles to provide technical guidance to customers and team members
• Hands-on experience in customer-facing projects and real-world problem-solving.
• Exposure to cutting-edge analytics and integration technologies.
• Mentorship and growth opportunities within Sisense.
• A vibrant and collaborative workplace culture.

WHAT YOU’VE ACCOMPLISHED... SO FAR:

• Proficiency in JavaScript, React, Vue, Angular, Python and TypeScript.
• Experience with backend development and integrating and using APIs.
• Experience with frontend development and an understanding of HTML, CSS, Javascript, and the current most used frontend development frameworks.
• Experience with SQL, JSON, and other data structures.
• Experience with creating programmatic visualizations, using visualization libraries such as Highcharts and D3, demonstrating an ability to create custom code-based visualizations.
• Experience with writing extensions to existing software, including legacy software.
• Experience with automating repetitive technical tasks.
• Experience with writing good technical documentation, including within code as comments.
• Experience with Git and version control.
• Knowledge of scalable design principles and clean coding practices.
• Ability to troubleshoot complex technical challenges and implement effective solutions.
• Experience working with cross-functional teams and communicating technical concepts to non-technical stakeholders.
• Passion for working with customers and delivering solutions that meet their unique needs.
• A proactive learner who desires to grow within Sisense and take on new challenges.

Nice to Have:

• Proficient in Linux architecture; demonstrated ability to consult on Kubernetes fundamentals and diagnose basic issues
• Nice to have: Demonstrated ability to consult on major cloud providers (AWS, GCP) at a high level

HOW YOU’LL RAMP

By Day 30…

• You will have a deep understanding of the Sisense technology and how Sisense customers can leverage our product to provide real value.
• You will begin building dashboards and data models in a lab environment, configuring the product to ensure you have a foundational understanding of the technology.
• You'll review recorded onboarding sessions with customers at different stages of data maturity.
• You will shadow calls with other Solutions Consultants, Solution Architects, and Technical Account Managers.

By Day 60…

• You will be familiar with the different Field Engineering Services engagements and project types.
• You will engage with Sisense customers get to know their challenges, and start implementing Sisense solutions working as part of a Sisense Field Engineering Services project team.
• You'll be exposed to a broader range of Sisense use cases, the Sisense different teams, and the accounts FES supports
• By 60 days, you will have a well-rounded understanding of the Sisense product, and how it can be configured to meet customer needs and requirements.

By Day 90…

• You'll actively participate in Field Engineering Services projects with our customers
• You will deepen your knowledge of the Sisense product and ecosystem technologies.
• Knowledge of the architecture of Sisense plugins and scripts
• Knowledge of Sisense widget and dashboard events used in scripts and plugins
• Knowledge of Sisense embedding methods

About Sisense:

Sisense stands as a beacon of light in the embedded analytics landscape, recognized globally for pioneering solutions that infuse intelligence into every facet of business. As we continue on our journey and explore the vast opportunities of the API economy, we're positioning ourselves for unprecedented growth.

Our vision is bold and transformative: a future where analytics and insights underpin every decision, every process, and every interaction. Our team, an amalgamation of diverse perspectives and unique skills, is our secret weapon. At Sisense, we foster a culture of innovation, collaboration, and inclusivity, powering our relentless drive to redefine what's possible in the world of analytics.

Join us in this ambitious journey. This position offers more than a job; it's a chance to reshape the industry, redefine the future of analytics, and be a part of a team that's pushing boundaries. Let's shape the future of analytics together.