Senior Software Engineer - Voice

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

Description

• Design and Development: Architect, design, and implement high-performance, scalable software solutions for conversational AI applications.
• Collaboration: Work closely with cross-functional teams including product managers, designers, and other engineers to deliver robust and reliable software.
• Innovation: Contribute to the continuous improvement of our technology stack, adopting new technologies and best practices to enhance the capabilities of our products.
• Maintenance and Support: Participate in code reviews, testing, and troubleshooting to ensure the quality and reliability of the software.
• Scalability: Ensure the software can scale to meet the demands of our global customer base.
• Documentation: Write and maintain clear, concise documentation for the software and its interfaces

Tech stack: Golang, Typescript, Node JS, Kafka, Redis, RabbitMQ, MongoDB, Postgres, Click House, Kubernetes, Google Cloud, React.

Requirements

• Experience working across multiple technology stacks using different programming paradigms.
• Experience working in a customer focused environment, ideally within a SaaS or subscription business.
• Experience in the High-Level languages Go and Node.JS.
• Expertise in modern front-end frameworks such as React.
• Consistent track record working with Typescript in a professional or open-source setting.
• Ability to work effectively in a collaborative team environment.
• Strong verbal and written communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
• Fluency in English.

Good to have

• Experience building analytics solutions using technology like Click House, Timescale DB, or Apache Flink.
• Experience with Micro-frontend architectures, web components and the latest Web APIs.
• Experience with test automation. We use Cypress.
• Solid understanding of Kubernetes and networking
• Experience with Kafka streaming

Our Hiring Process

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!