QA Engineer (hybrid)

Location: Mexico City

Department: Engineering

About Us

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice. 

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden—empowering solo and small group practitioners to thrive alongside their clients. 

Recognized by MedTech Breakthrough as the Best Practice Management Solution Provider in 2024 and the Digital Health Awards in 2023, SimplePractice is proud to pave the future of health tech.

SimplePractice is excited to grow our company by opening up our first office in Mexico City! All roles are hybrid so you can enjoy a mix of in-person collaboration and remote flexibility.

The Role

We are looking for an Automation Quality Assurance Engineer (P2–P3) to join our engineering organization. In this role, you’ll collaborate with international teams across the US, Europe, and Mexico to automate, develop, and maintain end-to-end functional test suites while also performing manual and exploratory testing for new features.

You will enhance existing test coverage to build reliable regression and smoke tests, enabling the team to deliver planned features and service improvements more efficiently while upholding the highest quality standards.

Responsibilities

• Participate in all QA-related activities across the squad’s (Scrum team’s) workflow, including requirements analysis, test design, automation, manual testing, and supporting the release process.
• Test new features end-to-end, perform exploratory testing, and report defects with clear documentation and reproducible steps.
• Develop new end-to-end functional and non-functional test suites using Ruby.
• Perform manual and exploratory testing for new features prior to automation.
• Maintain, optimize, and refactor existing automated tests to ensure stability, reliability, and performance.
• Collaborate closely with software/test engineers and product managers within the squad’s scope.
• Identify, document, and monitor defects, including production issues; actively participate in triage discussions.
• Participate in requirements analysis, refinement, and story grooming to ensure clear acceptance criteria and testability.
• Participate in code reviews and support the integration of automation best practices into the SDLC.
• Prepare quality reports, maintain comprehensive test documentation, and ensure traceability across test coverage.

Desired Skills & Experience

• Minimum 2 years of hands-on experience in both manual and automated QA roles.
• Solid proficiency in object-oriented programming (OOP) using languages such as Python or JavaScript. Experience with Ruby is a strong plus.
• Strong understanding of software testing methodologies, approaches, and techniques with proven practical application.
• Experience in designing scalable, maintainable test cases and automation frameworks.
• Prior experience working within Agile/Scrum development environments.
• Solid understanding of web technologies including HTML, CSS, JavaScript, JSON, REST APIs, and basic SQL.
• Experience with version control systems such as Git for code management and collaboration.
• Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or similar frameworks.
• Skilled in preparing high-quality documentation including test plans, test cases, test scripts, and reports to ensure complete coverage and traceability.
• Excellent written and verbal communication skills, with the ability to articulate technical concepts and collaborate effectively across teams.

Bonus Points

• Experience with the Ruby testing ecosystem, including Capybara, SitePrism, and HTTP client gems.
• Experience with RSpec, Cucumber, or MiniTest as DSLs for test descriptions.
• Experience in performance testing and performance analysis of software applications.
• Familiarity with Capybara, Watir, HTTParty, Faraday, REST Client for API testing, and Appium for mobile testing.
• Experience using Linear Tracker.
• Exposure to compliance standards such as PCI and HIPAA.
• Familiarity with the FHIR standard.

Benefits

We offer a competitive benefits program including:

• Privatized Medical, Dental & Vision Coverage
• Work From Home stipend 
• Flexible Time Off (FTO), wellbeing days, paid holidays, and Summer Fridays
• Monthly Meal Reimbursement
• Holiday Bonus, 15-day Aguinaldo
• Hybrid Work Schedule & Catered Lunch
• A relocation bonus for candidates joining us from a different city 
• Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice. 

For more information about our privacy practices, please contact us at [email protected].