Description
Ecommerce Implementation Lead
Team: Consulting
Location: Seattle, WA
Commitment: Full-time
Workplace Type: hybrid
Overview
Sila is seeking an experienced Ecommerce Implementation Lead to support our enterprise client’s global transformation of its digital commerce and order orchestration capabilities. This role will be instrumental in guiding the implementation of SAP Order Management Foundation (OMF) and advancing the ecommerce buying experience across all levels of businesses.
You will work at the intersection of ecommerce, SAP technologies, customer-facing digital experience, and enterprise-scale program leadership—helping our client simplify how customers buy, track, and manage orders across multiple business entities.
Key Responsibilities
Program Leadership & Cross‑Functional Alignment
Lead discussions and decision-making related to OMS/OMF across multiple organizations and business partners.
Drive alignment across orgs to support initiatives to deliver a unified customer buying experience.
Work directly with senior leaders, executives, Agile Release Trains (ARTs), and cross-functional teams to guide OMS solution strategy and execution.
Serve as the primary leader for cart/checkout and buying experiences, including today’s capabilities and the vision for a future enhanced cart and checkout experience.
OMS & Ecommerce Implementation
Champion the implementation of SAP Order Management Foundation, including configuration, orchestration, and integration with SAP systems.
Oversee OMS enablement efforts, including buy flows, order visibility, and end-to‑end order lifecycle management.
Ensure OMS abstracts business structural complexity from customers to support a seamless, company‑wide experience.
Support multi-year digital transformation efforts across business, technical, and vendor teams.
Program Execution & Delivery
Navigate a large-scale, 500+ person enterprise program
Operate within the SAFe Agile framework
Drive delivery outcomes amid competing priorities.
Maintain momentum, remove obstacles, and communicate progress to leadership clearly and actionably.
Required Technical Skills
Strong experience in ecommerce platforms, especially buying/cart and checkout flows.
Expertise in Order Management Systems (OMS) and end-to‑end order lifecycle processes.
Experience with SAP OMF (preferred).
Prior background in implementing or contributing to OMS deployments.
Personal Attributes for Success
Inquisitive and resilient; able to push through ambiguity and bureaucracy.
Highly collaborative, with strong communication skills and the ability to influence without authority.
Confident speaking up, offering opinions, and guiding teams toward decisions.
Visible in a constructive, value-driven way—showing leadership through action and clarity.
Client engagement savvy, ideally with prior consulting experience.
Passion for ecommerce, customer experience, and improving digital buying workflows.
Why This Role Is a Great Career Move
Opportunity to contribute to an industry-defining, multi-year program that is reshaping our client’s global digital ecommerce ecosystem.
Experience with cutting-edge SAP OMF technology and large-scale enterprise transformation.
Ability to directly impact a solution that affects customers worldwide and strengthens our client’s competitive position.
Work on initiatives that no other company in this vertical is doing at this scale, gaining uniquely valuable knowledge.
Make a meaningful impact on the supply chain industry—and help improve how global customers do business with our client.
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