Senior Engineering Manager

Who Are You

We seek a highly skilled and experienced Senior Engineering Manager to join our dynamic Integrations and Growth team. As a Senior Engineering Manager, you will play a crucial role in strengthening and expanding the core of our APIs. We want you to be a leader in scaling our APIs and eCommerce integrations to support our customers, engineers, and data science teams. You will lead a team of talented software engineers and architects to envision how our microservice architecture will evolve to support the expansion of Signifyd’s core products. The ideal candidate must: 

• Have a deep understanding of eCommerce integrations and public-facing APIs.
• Collaborate with cross-functional teams to define project requirements and deliverables.
• Effectively communicate complex problems by tailoring the message to the audience and presenting it clearly and concisely. 
• Balance multiple perspectives, disagree, and commit when necessary to move key company decisions and critical priorities forward.
• Have the ability to work independently in a dynamic environment and proactively approach problem-solving.
• Be an example for fellow engineers and leaders by showcasing customer empathy, creativity, curiosity, and tenacity.

What You’ll Do

• Provide vision and set the direction for the team, motivating them, providing guidance, championing innovation, and promoting a positive culture for the team's success.
• Encourage collaboration across the organization, breaking down silos and ensuring the best outcomes for Signifyd.
• Promote talent development by championing career growth, fostering personal development, and embracing diverse hiring practices.
• Have an ability to debug organisational issues and know how to adjust to realise improvements
• Ensure software and architecture excellence is maintained by reviewing designs against technical strategy, regularly reviewing system health metrics and adopting Signfiyds testing best practices.
• Oversee the development and maintenance of public-facing APIs, ensuring they are reliable, scalable, and well-documented
• Collaborate with external partners and clients to understand their integration needs and provide technical support as needed.
• Collaborate with internal teams to educate and improve knowledge sharing on areas of the platform that fall into your direct area of ownership
• Have crisp communication on topics ranging from design to organisational change ensuring that there is alignment, understanding and context
• Drive results by aligning delivery to measurable business and internal KPIs 

What You’ll Need

• 7+ years of industry experience, most recently in a senior management position
• Demonstrable ability to hire, lead and coach managers and senior engineers, fostering their growth and development.
• Experience in building and contributing to a team culture that spans across geographic regions  that achieves a well-designed system through a commitment to learning and continuous improvement
• Strong communication skills to convey complex technical concepts effectively to diverse audiences, both verbally and in writing. An active listener with an ability to convey empathy and adapt their style of communication to the audience
• Hands on experience in architecting and deploying low-latency, high-quality, high-scale solutions

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.