Siemens Healthineers India is looking for a Service Marketing Professional for its Diagnostic Imaging and Advanced Therapy business portfolio (Computed Tomography, Magnetic Resonance Imaging, Cathlab machines, etc) in Kerala and Tamil nadu region.
Business Title: Manager
Internal Title: Portfolio Sales Professional
Location : Cochin
Job Responsibilities
- Plan & Monitor Service Revenue Business for the Region
- Make yearly plans for Service Revenue based on Installed Base (IB)and Sales Forecast
- Monitor the actuals w.r.t. plans. Drive & execute mitigation actions.
- Prepare Monthly MIS , Provide Contract & Revenue Forecasts
- Monthly reviews with Regional and HO colleagues
- CRM & Collaboration
- Develop professional customer relationship, offer appropriate service solutions to achieve customer loyalty
- Collaborate with Sales and Marketing teams to leverage competitive advantage for the business & IB retention
- Work closely with Education Services/ Application team for developing and growing Education services revenue
- Acquire Service Business for the Regions
- Coordinate with Region, HO and back office shared services team (GBS) to ensure timely Contract offers submission to customers
- Follow up and negotiations with customers for conclusion of contracts in alignment with Regional and Territory sales managers, modality managers and Country Service Marketing/Sales
- Improving Contract Capture Rate and Contract Conversions
- Ensuring booking of contracts and submission of Invoices through commercial team
- Collection of Payments from Customers as per agreed terms in coordination with Business Administration and Service Group Leaders
- Acquisition of Additional Service Revenue through
- PMS Kits
- Upgrades
- Education/ User Services etc
Qualifications/Skillsets/Experience
- Graduate/Post graduate preferably in Biomedical/Electrical/Electronics stream
- 3-5 years of rich experience in a service sales or service marketing role in a medical devices organization
- Excellent negotiation and stakeholder management skills
- Proficiency in Malayalam and working knowledge of Tamil is mandatory
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