Senior Support Application Engineer – Electronic Board Systems

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics to deliver better products in the increasingly complex world of chip, board, and system design.

Job Responsibilities

Troubleshoot technical obstacles to productivity with Siemens EDA’s software

Track and update customer issues using Siemens EDA’s processes and tracking tools

Develop and deliver technical training on new features and product updates

Develop technical content for Siemens EDA’s knowledge base

Communicate customers’ technical requirements as well as priority and impact, influence the product team to meet customers' needs and shape product direction

Develop positive, technical relationships with our customers, sales teams, and product engineering teams

Work collaboratively with the customer & sales teams to ensure the mutual success of the engagement

Perform early access testing and collaborate with R&D to improve product quality and capabilities

Some travel is required for support and training purposes

Job Qualifications

3 or more years of experiences with PCB/Package design, layout, verification, and analysis tools and methodologies would be an added advantage

Knowledge of the PCB or Package design process from Schematic capture to Layout would be an added advantage.

Knowledge and experience with Signal Integrity, or Power integrity analysis tools would be an added advantage.

Knowledge of the programming language like Visual Basic, VBScript, C or Python is also highly desirable

Database operating like Oracle would be an added advantage

Able to work in a team environment

Technical written and oral communications in the English language, and interpersonal skills

Bachelor or Master’s degree in Electrical/Electronics/Computer/Software Architect Engineering

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We are Siemens

A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance, pension, and private healthcare.

Siemens Software. Where today meets tomorrow.

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