Application Support Engineer

Meet the team - Video

Siemens Digital Industries Software is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 175 years.

Job Overview

Siemens EDA is actively seeking an Applications Support Engineer to join our team in Cairo, Egypt.

You will play a crucial role in delivering technical assistance to our customers using Tessent Design-For-Test products. In this position, you will provide expert guidance, ensuring our customers' success in utilizing our tools effectively. Your responsibilities will involve offering technical support and instructions to customers and field personnel. Collaborating closely with our dedicated team, as well as with Marketing and R&D, you will tackle the intricate testing challenges faced in various ICs, including those in AI, Automotive, microprocessors, medical devices, cellular phones, and more. As a part of the Support Applications Engineering team, you will be the key point of contact for customers, aiding them in overcoming their DFT challenges. This dynamic and globally coordinated team fosters a collaborative environment, where mutual success is paramount – both for our products and our business, and for each team member's growth and achievements. Moreover, you will actively contribute to enhancing the customer experience on our acclaimed support portal: Support Center. At Siemens, we embrace a culture of continuous improvement, where your ideas and feedback will be valued and heard. Your efforts will undoubtedly make a difference as we strive for excellence in customer support and service.

Job Responsibilities:

• You are excited about starting or continuing your career in a customer facing but highly technical role
• You are continuously look for ways to improve your skills and the tools and processes you use to accomplish your daily work. In previous roles you created new or improved upon existing engineering tasks or processes.
• You have superb communication skills and a high emotional intelligence, with an ability to navigate different frames of reference among many stakeholders. In previous roles you demonstrated good communication skills by presenting results or new concepts to others.
• You might not have worked directly with the end customer, but you like the idea of interacting with customers– especially highly educated and driven people – is tantalizing
• You own challenges, finding solutions even when it might mean leaving your lane; you can easily find examples of this when asked
• You are flexible and eager to learn new things, but you’re grounded in some experiences that match the challenging role you’re about to take on
• You enjoy multitasking and not doing the same thing repeatedly

Job Requirements:

• Bachelor’s degree in computer engineering, computer science or related discipline.
• Good understanding of the IC design flow and have done DFT implementation for at least 5 years. This experience does not have to be with the Tessent tools, but this is a plus and compensation will reflect this
• Proven ability to guide others to a technical solution in the DFT area.
• Comfortable working in and with teams in many different geographies and technical backgrounds
• Comfortable communicating your ideas in both written and verbal form and are comfortable with presenting your ideas to a broader audience.

We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow!

We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme and generous holiday allowance.

Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access and equal opportunity.

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