What you'll do:
- Manage and mentor a talented team of up to 5 engineers with different backgrounds such as Electrical Engineers and Data Scientists
- Define and execute test campaigns to reproduce failures and determine root cause
- Hands on debugging of failures with test equipment as necessary
- Develop individual team members by enabling opportunities suited to everyone. Provide guidance and technical coaching to develop the team’s expertise and ownership of field reliability
- Define the long-term vision for scaling up field monitoring processes as the fleet grows
- Develop and implement field monitoring systems and strategies to quickly detect fleet trends and failures as they arise
- Combine statistical analysis, software, and field telemetry to draw correlations between production data, environmental factors, and field performance
- Drive hardware, software and operational changes through root cause and analysis findings
- Work closely with hardware, software and production leaders to influence reliability improvements across all disciplines
- Perform technical and business analysis trades to steer the organization
Required qualifications:
- Bachelor’s degree in electrical engineering, computer science, physics, mathematics, or a STEM discipline
- 2+ years of experience in a technical leadership role
- 2+ years in a hardware design, reliability, or root-cause analysis role
- Excellent verbal and written communication skills
- Demonstrated capability to parse technical subjects on a deep level
- Demonstrated ability to jump into ill-defined problem spaces and drive positive outcomes
- Self-starter attitude, energy, and the ability to communicate effectively across business and technical disciplines

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