Senior QA Automation Engineer

Ready to be a Titan?

You will be part of the Engineering team at ServiceTitan responsible for the technical development of our product. We provide exciting opportunities to make an immediate impact in our rapidly growing organization. We are quality minded, use the most modern tools on the Microsoft .NET platform, have an amazing culture, and love to solve complex problems. Over 50,000 people depend on our software to perform all their daily activities.

We are looking for someone to contribute to our product quality by building out automated tests to improve coverage, assisting in authoring test plans, and enabling developers to move faster by ensuring our tests are reliable, performant, and correct. We need technically capable, forward-looking, automation engineers who are excited to contribute, learn and grow. We also desire those who can balance rapid iteration and development with high product quality expectations and who are innovative and comfortable with ambiguity.

What you’ll do

• Improve our automation coverage by working closely with Engineers, Product Managers, and Designers on test planning and building automated test cases.

• Work closely with developers to understand the product architecture while identifying, designing, or enhancing existing test automation plans

• Assist in designing test strategies, employing test tools and implementing test cases to ensure comprehensive test coverage

• Maintain and run automation scripts for new functionality and regression testing

• Maintain and extend our test frameworks and test tools as needed

• Participate in defect reporting, tracking, resolution and closure

• Multitask between triaging issues, authoring test plans and automated tests, reviewing coverage and handling intake from existing and emergent feature development pipelines

• Must be self-motivated and know when to seek guidance and be able to handle periods of uncertainty and ambiguity; detail-orientation is a must

What you’ll bring:

• 3+ years hands-on software quality assurance testing experience, preferably with web and mobile applications in the software development industry

• Experience developing automated UI and API tests

• Experience with Web testing elements such as HTML, CSS, XPath, etc

• Foundational knowledge of Object Oriented Programming concepts

• Some basic knowledge of C# or Javascript

• Experience with code deployments and version control systems (Git)

• Experience with creating automation using Cypress.io framework

• Experience with Continuous Integration and familiarity with Continuous Deployment tools (TeamCity, Jenkins, CircleCI, etc)

• Experience debugging and fixing automated tests

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (available to employees and their dependents day 1), parent and siblings’ insurance, pet insurance, wellness benefit, office massage, etc.

• Support for Titans at all stages of life: Parental leave and support, on demand maternity support through Maven Maternity, financial planning tools, Employee Assistance Program services, and more

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.