
Real job — pulled straight from ServiceNow’s careers page · Verified October 10, 2026 · No reposts.
Job description
ServiceNow is hiring a Staff Software Engineer — a full-time, based in Chicago, IL role ($150k–$262k). Apply directly on ServiceNow's careers page below.
Staff Software Engineer
Location: Chicago, Illinois, us
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, is the AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
Team
The Release & Instance Management team within our Digital Technology department is a group of talented and energetic individuals. The team works closely with other application developers, product owners, internal users/employees, and other stakeholders to manage our large landscape of platforms with AI and automated workflows.
Role
We are seeking an engineer to build automation and AI capabilities to handle platform administration, platform inventory, release planning, and continuous improvement around our deployment processes across and various other platforms. This role extends beyond daily administration to longer term continuous improvement, automation and scale of critical processes like release and instance management. This role will include evaluation and implementation of products where needed – such as Digital Product Release.
What you get to do in this role:
Leverage AI and platform workflows and automation to standardize, streamline and automate various processes
Build tools to manage the complete lifecycle of production/sub-production environments
Review processes and identify opportunities for improvement, streamlining and standardization and implement those found
Help to plan and support platform upgrades including helping to troubleshoot technical product issues
Develop and share best practices based on lessons learned
Participate in activities outside of core hours and on weekends when required including participating in on-c
Qualifications
To be successful in the role, your will have:
Bachelor’s degree in computer science or related field with 5+ years of IT industry experience.
Excellent communication and presentation skills, with the ability to work with both technical and non-technical stakeholders
Strong analytical and troubleshooting skills
Ability to multi-task and manage expectations in a fast-paced environment with competing priorities.
Strong understanding of technology platforms, particularly web applications/SaaS platforms
platform administration or development experience
Familiarity / experience with SAP platforms is a plus
For positions in this location, we offer a base pay of $149,800 - $262,200, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, may confirm the distance between your primary residence and the closest office using a third-party service.
Equal Opportunity Employer
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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Frequently asked questions
What is the salary for Staff Software Engineer at ServiceNow?
The estimated salary range for Staff Software Engineer at ServiceNow is $150,000 - $262,000 USD per year.
What skills are required for Staff Software Engineer at ServiceNow?
The required skills for Staff Software Engineer at ServiceNow include: AI, Python, Java, JavaScript, SQL, SAP.
What is the seniority level for Staff Software Engineer at ServiceNow?
Staff Software Engineer at ServiceNow is a Staff level position.
How do I apply for Staff Software Engineer at ServiceNow?
You can view the full description and apply for Staff Software Engineer at ServiceNow on EchoJobs: https://echojobs.io/job/servicenow-staff-software-engineer-z3lfe.