Staff Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

As a Staff Software Engineer, focused on cloud infrastructure automation, you will have the opportunity to work on ServiceNow Platform and Tools, build solutions using workflows, orchestration and developer tools in Private and Public Multi Cloud infrastructure.

What you get to do in this role:

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)
• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.
• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
• Contribute to the design and implementation of new products and features while also enhancing the existing product suite
• Plan and execute projects according to organization priorities, considering context, risks, and desired outcomes.  
• You will design and develop automations to support the deployment and management of ServiceNow Platform/Products in our own infrastructure as well as Public Clouds
• Development of web-based database applications using MySQL or other relational databases
• Integrate software and services using common API techniques (REST, SOAP, XML, etc.)
• In addition to tools and automation, you will interact with other members of the infrastructure organization and the ServiceNow development teams.

To be successful:

• Solid foundation in distributed systems with proven experience designing and architecting Systems
• Advanced programming or scripting skills (using JavaScript) and experience in object-oriented design
• Experience in Cloud Security, Public Key Infrastructure, Encryption technologies is desirable
• Exposure to Containers, Machine Learning or Big Data will be an advantage
• Experience working in Public Cloud environments such as Azure, AWS or GCP
• Excellent technical design, problem-solving, debugging skills and an aptitude for learning new technologies
• Team player, attention to detail and ability to work well and communicate with others

Qualifications

• 6+ years of experience in a professional software development
• 6+ years of experience in Software Development especially in Java and/or JavaScript.
• 6+ years of experience in SaaS and/or Cloud infrastructure development.
• Experience building and operating cloud-scale systems.
• Experience in building automation using the Service Now platform. 

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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