Sr Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Design and develop high quality applications leveraging the industry leading ServiceNow platform
• Develop across the full stack of Web technologies – Java, JavaScript, UI Frameworks, HTML, CSS, and SQL
• Work in a scrum-based agile development process which plans and builds features targeted to a release
• Design and implement software that is simple, intuitive and easy to use that will allow customers to extend and customize the functionality to meet their specific business needs
• Play a key role in the design and implementation of new products and features while also enhancing the existing product suite
• Translate requirements and mock-ups into fully functional features by working closely with business and product owners, and creative designers
• Collaborate with product managers and user experience designers to deliver delightful experiences
• Build rich, modern web and mobile web experiences that are accessible, progressive and responsive
• Support customers of our applications through bug fixes and patches
• Involve in customer engagements like go-live activities, implementation partner trainings, workshops

Qualifications

To be successful in this role you have:

• 5+ years of experience designing and building scalable reusable products/components
• Passion for software development, debugging and problem-solving. We are seeking engineers who want to work across technologies and development environments
• Strong knowledge of JavaScript, Java, REST, XML, HTML and CSS
• Strong problem-solving, debugging skills and an aptitude for learning new technologies
• Solid understanding of data modeling and databases
• Deep understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Strong written and verbal communication
• Must be comfortable with juggling multiple priorities with the ability to manage time effectively
• Lead and mentor less experienced engineers
• Bachelor’s/master’s degree in Computer Science or related discipline

It would be even better if you have:

• Experience with creating enterprise software in the Customer Service and Field Service domains
• Experience developing on the ServiceNow platform and API’s
• Ability to create high performance, scalable systems
• Experience with design and development of algorithmically complex software applications;
• Experience with complex scheduling and optimization algorithms.

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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