Sr Director, Global Partnership and Channels Leader - Korea

Company Description

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Job Description

What you get to do in this role:

• Reporting into the Head of Global Partnerships & Channels (GPC) APJ, you will manage both Partner Territory Sellers and Partner Managers.
• Responsible for implementing global and regional sales and marketing strategies; analyzing trends and results and advising partners accordingly.
• Working closely with the Sales leadership you will be part of the local Korea leadership team.
• Establish sales objectives by forecasting and developing strategic business quotas for regions and territories based on regional guidance; projecting expected sales volume and profit for existing and new customer sets and products
• Set quarterly business objectives to maintain strategic engagement with Partners.
• Implement the Asia sales and partner programs adhering to a global structure whilst maintaining a local market relevance.
• Manages a professional services Partner ecosystem to ensure that we have a healthy ecosystem which is able to support the customer demand drive great CSAT in delivery.
• Completes regional weekly and quarterly sales operational requirements.
• Maintains Korea indirect management of resources within a leveraged model to achieve results.
• Manages and updates partner ecosystem through education, presentations and a programmatic approach for partners.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.  Replicates this in our partner ecosystem as well.
• Has the ability to transact with CXO level partners across the local and global partnerships in country.
• Identifies business opportunities by identifying partners and evaluating their position in the industry; researching and analyzing sales options and any new or incremental capacity needed.
• Prepares reports by collecting, analyzing, and summarizing information.
• Helps the Partner Ecosystem by ensuring high levels of delivery CSAT and customer satisfaction.
• Leverage Marketing and local resources to coordinate campaign selling and enablement. Lead events in terms of driving awareness, enablement, Partner Investment and demand.

Qualifications

To be successful in this role you have:

• The successful candidate is expected to have at least 10 years’ related working experience in field sales and dealing with the Chaebol partners, Global System Integrators, Advisory Firms, Solution and/or implementation partners at the Korea country level.
• Must have 5 years of management experience.
• Full mastery in area of strategic alternative routes to market and enterprise indirect selling.
• Provides leadership/direction to others as necessary.
• Ability to work with direct and indirect reporting lines in highly matrixed environments.
• A roll up sleeve attitude to getting things done to attain the team purpose and growth objectives.
• 2 -3 International trips per year.

The successful candidate will have worked in both direct sales and partner sales.

JV20

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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