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Advisory AI Architect

ServiceNow

On-site
Melbourne, Victoria
Full-time
Senior
Staff
8+ yrs
Salary not listedPosted 1mo ago

Real job — pulled straight from ServiceNow’s careers page · Verified July 8, 2026 · No reposts.

Job description

ServiceNow is hiring a Advisory AI Architect — a full-time, based in Melbourne, Victoria role. Apply directly on ServiceNow's careers page below.

Senior Advisory AI Foundry Architect

Location: Melbourne, Victoria, au

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, is the AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

Job Description

Summary
As a Sr Advisory AI Foundry Architect, you are responsible for discovering, designing, and delivering high-impact Agentic AI POCs on for enterprise customers. You operate as an execution engine, shipping working prototypes in 3-4 week sprints tied to measurable business outcomes. You combine deep platform expertise with the ability to scope, design, build, and demonstrate working AI agents under compressed timelines. You are equally comfortable in architecture reviews with C-level sponsors and hands-on technical builds.

 

What you get to do:

  • Lead intake qualification and scoping workshops for POC engagements
  • Design and execute end-to-end Agentic AI POCs on , from discovery to live working solutions, typically delivered in 3-4 week sprints
  • Configure AI agents, integrate with enterprise data sources, and build reusable POC patterns and integration blueprints for team leverage
  • Own technical positioning during sales cycles: conduct discovery to uncover AI use case fit, position AI products against customer challenges, and articulate POC outcomes to executive stakeholders
  • Orchestrate AI engineers on platform delivery discipline, scoping evaluation, and POC delivery methodology
  • Build and maintain reusable assets (prompt libraries, agent templates, reference POCs, integration patterns) that multiply team output
  • Partner with Sales and delivery partners on opportunity qualification, technical validation, and post-POC implementation handoff

Qualifications

To be successful in this role, you have:

Essential:

  • 8+ years of presales technical delivery on enterprise SaaS platforms, with demonstrable track record of shipping outcome based solutions under compressed timelines
  • Deep hands-on expertise with the platform: low/pro-code configuration, workflow automation, integrations, and the Now Assist / AI Agent capabilities
  • Proven ability to scope and deliver working prototypes in 3-4 week cycles
  • Experience in running consultative customer workshops to drive business critical use cases
  • Strategic thinking about AI in enterprise workflows: ability to identify fit for purpose AI use cases and articulate business outcomes

Nice-to-have:

  • Experience with Agentic AI, LLM integration, or AI-driven process automation
  • Track record of building and scaling reusable assets / frameworks across delivery teams
  • Experience in APAC or global presales functions
  • Travel as necessary.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, may confirm the distance between your primary residence and the closest office using a third-party service.

Equal Opportunity Employer

is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Frequently asked questions

What skills are required for Advisory AI Architect at ServiceNow?

The required skills for Advisory AI Architect at ServiceNow include: AI, LLM, API.

What is the seniority level for Advisory AI Architect at ServiceNow?

Advisory AI Architect at ServiceNow is a Senior / Staff level position.

How do I apply for Advisory AI Architect at ServiceNow?

You can view the full description and apply for Advisory AI Architect at ServiceNow on EchoJobs: https://echojobs.io/job/servicenow-senior-advisory-ai-foundry-architect-71kfi.