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Principal Platform Architect

ServiceNow

On-site
Singapore, SG
Full-time
Principal
12+ yrs
Salary not listedPosted 3w ago

Real job — pulled straight from ServiceNow’s careers page · Verified July 24, 2026 · No reposts.

Job description

ServiceNow is hiring a Principal Platform Architect — a full-time, based in Singapore, SG role. Apply directly on ServiceNow's careers page below.

Principal Platform Architect

Location: Singapore, sg

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, is the AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

Job Description

About The Role:

The Principal Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure remains healthy, scalable, and aligned to customer goals.

Your purpose is to establish governance models, anticipate risks, and enable sustainable growth. You engage across CxO, enterprise architects, and platform teams to influence decisions and ensure consistency across the program.

What You Will Do:

  • Define and maintain platform vision and strategy aligned to enterprise IT and business objectives.
  • Provide architectural guidance to ensure designs align with platform standards and leading practices.
  • Shape governance frameworks covering instance strategy, integrations, and data models.
  • Facilitate platform governance forums to drive consistent decisions across partners and teams.
  • Anticipate and mitigate platform risks (scalability, performance, technical debt).
  • Influence adoption of leading practices across customer, partner, and teams.
  • Provide structured feedback to product and engineering teams.

What Success Looks Like:

  • is embedded as a strategic enterprise platform with clear governance models in place.
  • Platform standards are consistently applied across all delivery teams.
  • Technical risks are reduced, and scalability is maintained.
  • You are recognised as a trusted advisor on platform strategy and governance, complementing the CSE’s business-value leadership.

Qualifications

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 12+ years of experience in enterprise architecture, solution strategy, and program leadership.
  • Proven experience engaging at Executive level to influence platform direction and business outcomes.
  • Track record of defining multi-workflow, enterprise-scale architectures and governance models.
  • Strong ability to operate as a program-level architect, guiding multiple teams and partners toward a unified vision.
  • Expertise in platform strategy, integration patterns, and complex delivery governance.
  • Certified Master Architect (CMA) plus other architecture and governance framework certifications are highly desirable.

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, may confirm the distance between your primary residence and the closest office using a third-party service.

Equal Opportunity Employer

is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Frequently asked questions

What skills are required for Principal Platform Architect at ServiceNow?

The required skills for Principal Platform Architect at ServiceNow include: AI.

What is the seniority level for Principal Platform Architect at ServiceNow?

Principal Platform Architect at ServiceNow is a Principal level position.

How do I apply for Principal Platform Architect at ServiceNow?

You can view the full description and apply for Principal Platform Architect at ServiceNow on EchoJobs: https://echojobs.io/job/servicenow-principal-platform-architect-gd786.