ServiceNow

Manager, Software Development Management

Remote Montreal, Canada
C++ Ruby Shell JavaScript Python Java
Description

Company Description

Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu’un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd’hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l’IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures. Mais ce n’est que le début de notre voyage. Joignez-vous à nous dans la poursuite de notre objectif de rendre le monde meilleur pour tous.

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It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

This role is open in our Montreal or Toronto office.

Ce que vous pouvez faire dans ce rôle :  

  • Gérer les activités de développement de produits;
  • Écrire, lire et réviser du code (principalement en Java);
  • Travailler avec la gestion des produits, la conception, le support et d’autres équipes de développement pour créer des solutions de haute qualité;
  • Gérer les activités quotidiennes de l’équipe de développement;
  • Résoudre des problèmes difficiles et parfois ambigus;
  • Gérer les ressources ministérielles, la dotation en personnel, le mentorat, ainsi que l’amélioration et le maintien d’une équipe d’ingénierie.

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What you get to do in this role:

  • Manage product development activities;
  • Write, read and review code (primarily in Java);
  • Work with product management, design, support and other dev teams to create high-quality solutions;
  • Be close to the code structure, contribute to design, implementation, maintenance, documentation and support of the components;
  • Communicate with executives, managers, software developers, quality engineers and product managers;
  • Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team;
  • Develop, cultivate and mentor talent and grow your team members;
  • Establish high performance and yet hungry and humble team culture that strives to wow our customers.

Qualifications

Pour réussir dans ce rôle, vous avez :

  • Plus de 6 ans d’expérience avec des technologies pertinentes pour SN et des compétences avancées en codage;
  • Expérience avec les outils open source et les environnements de développement agiles;
  • Maîtrise d’un ou de plusieurs langages de programmation pertinents (Java, C++, Ruby. Shell, JavaScript);
  • Une compréhension des concepts généraux et une expérience de l’utilisation de ces concepts pour comprendre et développer des solutions aux problèmes;
  • Capacité d’exécuter un projet en fonction de nos priorités, de notre contexte, de nos risques et des résultats souhaités.

FD21

Vous ne savez pas si vous possédez toutes les qualifications? Nous vous encourageons tout de même à postuler! Nous accordons une grande importance à l'inclusion et accueillons des candidats de divers horizons, y compris des parcours non traditionnels. Les expériences uniques sont une source de richesse pour notre équipe, et la volonté de rêver grand fait de vous des candidats d'exception.

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To be successful in this role you have:

  • 6+ years of experience with technologies relevant to SN and advanced coding skills;
  • Fluency in one or more relevant programming language (Java, C++, Ruby, Python);
  • Ability to design robust and maintainable solutions for complex problems;
  • Draw clarity from ambiguity, make decisions with incomplete information, move fast and adapt to changes;
  • Be passionate about solving technical problems and talent development.

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas 

Nous adoptons une approche basée sur la flexibilité et la confiance vis-à-vis de notre monde du travail distribué. Les personas de travail (flexibles, à distance ou requis au bureau) sont des catégories qui sont attribuées aux employés de ServiceNow en fonction de la nature de leur travail. Cliquez ici pour en savoir plus

Equal Opportunity Employer 

ServiceNow est un employeur qui souscrit au principe de l'égalité d’accès à l’emploi. Tous les candidats qualifiés recevront une considération pour l’emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l’orientation sexuelle, l’origine nationale ou la nationalité, l’ascendance, l’âge, le handicap, l’identité ou l’expression de genre, l’état matrimonial, le statut d’ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d’arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales. 

Accommodations 

Nous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d’une mesure d’adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n’êtes pas en mesure d’utiliser cette candidature en ligne et que vous avez besoin d’une autre méthode pour postuler, veuillez communiquer avec globaltalentss@servicenow.com pour obtenir de l’aide. 

Export Control Regulations 

Pour les postes nécessitant l’accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l’exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d’obtenir l’approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l’obtention par ServiceNow d’une licence d’exportation ou d’une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes. 

Extrait de Fortune. ©2024 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence. 

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Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

ServiceNow
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