Engineering Manager- Data Platform Distributed Systems

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Manage and lead a group of 5 engineers on a data platform team
• Collaborate with your development team on their day-to-day activities
• You'll mentor, grow and develop the engineers
• Management of departmental resources like recruiting, staffing, mentoring and enhancing and maintaining a best-of-class engineering team
• Help contribute to your teams project (coding 10-15%) and conduct code reviews
• Be comfortable in Java, K8s to be able to navigate the application architecture and features 
• Work closely with product management, design, support, and other dev teams to deliver high-quality solutions
• You'll plan and execute a project based on organization priorities, context, risks and desired outcomes. 
• Be comfortable and use quick thinking and innovative ideas to solve ambiguous problems
• Deliver an outstanding experience for our customer

Qualifications

To be successful in the role:

• Aptitude for understanding new technologies quickly
• Experience developing distributed applications at scale
• Advanced understanding of software design, development, testing, and problem-solving
• Experience with supporting troubleshooting efforts of difficult production issues e.g. memory leaks, network problems, intermittent failures etc. across the stack
• Ability to hire top talent and build a productive team
• Knowledge of best practices for object-oriented and modularized software. 
• Able to articulate broad concepts and use those concepts to understand and develop solutions for problems.

Qualifications:

• 6+ years of software development industry experience 
• 1+ years of experience as a manager leading software developers
• Experience with fundamentals in distributed systems design and development
• Experience working in a DevOps environment

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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