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Associate Creative Director

ServiceNow

Hybrid
Full-time
Mid Level
6+ yrs
$148k–$260kPosted 34m ago

Real job — pulled straight from ServiceNow’s careers page · Verified September 18, 2026 · No reposts.

Job description

ServiceNow is hiring a Associate Creative Director — a full-time, remote role ($148k–$260k). Apply directly on ServiceNow's careers page below.

Associate Creative Director – Core Brand

Location: Kirkland, Washington, us, Remote

Company Description

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, is the AI control tower for business reinvention. Our AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

 

Job Description

The Brand & Strategy team is a passionate team of creative thinkers responsible for shaping the future of the brand. We are looking for an Associate Creative Director to contribute to the vision for the brand and drive design excellence across the organization—across every channel and touchpoint, internal and external. 

This role is responsible for executing and evolving the brand identity, contributing to a design-led vision across ’s brand ecosystem globally, and standing up systems designed to scale with AI. The ideal candidate has a passion for craft with meticulous attention to execution and a sharp understanding of how to build for enterprise application. They have experience leading projects with internal teams, freelancers, and external agencies—and thrive in ambiguity. 

The Associate Creative Director will raise the creative bar, contribute to an inclusive and collaborative design culture, and partner seamlessly across the organization. The ideal candidate is a self-starter who is curious about technology, can build and maintain strong cross-functional relationships, and brings both strategic thinking and hands-on craft to their work from initial briefing through to final delivery. 

Responsibilities:

  • Contribute to the global brand identity for products and services, ensuring quality, consistency, and scalability across all touchpoints 

  • Deliver strategic brand systems that serve a global audience and are designed to scale using AI 

  • Support and strengthen brand design culture through enabling world-class design 

  • Apply rigorous ways of working to improve performance, quality, and integrated approaches to execution 

  • Collaborate with Marketing, Product, and Business partners to contribute to holistic brand systems 

  • Work closely with the Brand Design Director and Executive Creative Director, and cross-functional partners to ensure design work is strategic and drives business objectives 

Qualifications

  • 6–9 years of experience in design, with meaningful exposure to building consumer or enterprise brands 
  • Experience leading with creative vision, purpose, and a commitment to craft 

  • Experience developing brand directions that solve business problems 

  • Experience working within brand architecture and portfolio brand systems 

  • Exposure to integrated design work across traditional, digital, and experiential channels 

  • Experience managing and collaborating with internal teams, freelancers, and external agencies 

  • Strong ability to collaborate and drive alignment across highly cross-functional teams 

  • Exceptional communication skills—able to present work clearly and confidently from strategy to execution 

  • Experience partnering with and influencing marketing and creative leadership 

  • Expert with creative tools including Adobe Creative Cloud and Figma 

  • Experience in photo art direction a plus 

For positions in this location, we offer a base pay of $148,400 - $259,700, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, may confirm the distance between your primary residence and the closest office using a third-party service.

Equal Opportunity Employer

is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

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Frequently asked questions

What is the salary for Associate Creative Director at ServiceNow?

The estimated salary range for Associate Creative Director at ServiceNow is $148,000 - $260,000 USD per year.

Is Associate Creative Director at ServiceNow a remote job?

Yes, Associate Creative Director at ServiceNow is a remote position. Candidates in Kirkland, WA may be preferred.

What skills are required for Associate Creative Director at ServiceNow?

The required skills for Associate Creative Director at ServiceNow include: Adobe Creative Cloud, Figma.

What is the seniority level for Associate Creative Director at ServiceNow?

Associate Creative Director at ServiceNow is a Mid Level level position.

How do I apply for Associate Creative Director at ServiceNow?

You can view the full description and apply for Associate Creative Director at ServiceNow on EchoJobs: https://echojobs.io/job/servicenow-associate-creative-director-core-brand-4xord.