Senior NPI Manufacturing Engineer

Who we are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

Role

Serve is looking for a Staff NPI Manufacturing Engineer to manage New Product Introduction (NPI) for the HW team as an individual contributor.  Successful candidates will have a proven capability for technical program management, international and domestic contract manufacturer bring up, strong organizational skills and experience  in various metal/plastic manufacturing processes. This role requires someone who is hands on while having a strategic mindset with a deep understanding of hardware development and manufacturing processes. No task is too small or too big - execution is key.

Responsibilities

• Plays a pivotal role in driving full factory bring up from SOP development, process flow planning, supplier management ensuring robots are built to Serve’s specifications

• Collaborates with design engineering teams to evaluate manufacturability of current designs, provides Design for Manufacturability/Assembly/Cost (DFx) input to engineering teams, and identifies critical steps for further improvement

• Defines and manages initial prototype lines for module and system level assembly

• Manages all manufacturing documentation in support of launch including  manufacturing line specifications, equipment specifications, and process validation protocols/reports

• Drives accountability for decisions and deliverables with cross functional teams throughout the NPI lifecycle through bill of materials, engineering change request management

Qualifications

• B.S. or M.S. in Engineering or a combination of equivalent experience and education

• 7+ years of overall experience including:

• 7+ years of working directly with engineering teams on product design improvements

• 5+ years of working with contract manufacturers on new product launches 

• Experienced in using Solidworks, JIRA  and Confluence

• Experience in one or more of the following industries: automotive, consumer, aerospace, robotics

• Experience managing post ramp qualification and ECR implementation.

• Strong verbal and written communications skills to lead and drive action items

• Ability to work independently and navigate ambiguous situations

What makes your standout

• Experience bringing up an automotive contract manufacturer

• Experience bringing consumer electronics to market

Hiring locations

Currently, we are only hiring US and Canada residents, even for remote jobs.

More about us

Serve Robotics is the team that created the Postmates delivery robot and brought it to life in LA, completing tens of thousands of deliveries in LA’s busiest neighborhoods. Now we're an independent company growing rapidly in order to connect people with what they need via robots designed to serve people.

We are proud to be an equal employment opportunity and affirmative action employer. Qualified applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

See Serve in action

Serve at TED 2020 main stage