Senior Developer

Location: México (MX)

Experience Level: Senior

Description

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.

We are currently searching for a Senior Developer:

The Challenge (Responsibilities)

• Initialize local applications, transform metadata, and deploy scoped applications from a local IDE (e.g., VS Code).
• Define application metadata in code using Fluent, server-side JavaScript modules, and third-party libraries.
• Execute incident management, problem management, change management, knowledge management, service catalog, and service level management (SLM) workflows.
• Develop custom scoped applications and build web-based tools utilizing Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, and JavaScript.
• Work extensively with REST APIs to coordinate and solve complex technical data and transformation issues.
• Develop, maintain, and execute reports to ensure system operation meets performance targets.
• Obtain, analyze, and interpret business requirements to propose sustainable solutions in , answering complex "how-to" configuration questions for senior stakeholders.
• Create and maintain comprehensive system design and operations documentation.

Your Profile (Requirements)

• 8+ years of proven experience in platform development and implementation.
• Hands-on experience with the SDK (NOW SDK).
• Deep understanding of core platform features, flow designer, ACLs, server-side APIs, and client-side APIs.
• Strong knowledge of ATF (Automated Test Framework), reports, dashboards, import sets, transformations, update sets, system clones, and upgrades.
• Exceptional problem-analysis skills, including the use of mathematical concepts to validate results.
• Strong analytical ability to collect, organize, disseminate, and present significant amounts of information with high attention to detail.
• Clear and concise communication with superior written and verbal skills to articulate technical aspects to senior stakeholders.
• Ability to manage and prioritize work effectively with minimal supervision in a global team environment.
• High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
• Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Desired

• Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize development efficiency, code generation, and workflow automation.
• Solid understanding of ITSM and CSM modules, Event Management, Integrations, and Orchestration.
• A fair understanding of MID Server Configuration, CMDB, discovery, and asset management.
• Strong knowledge and experience with debugging and troubleshooting mechanisms in .
• Familiarity with cloud-native foundations or AI coding assistants.

Languages

• Advanced Oral English: For seamless collaboration with global teams.
• Advanced Spanish.

Special Notes

• N/A

Work Arrangement We value flexibility to support your lifestyle. This position is available as:

• Remote.

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

Requirements

8+ years of platform experience preferably in development and implementation. Hands-on experience with the SDK (NOW SDK), including local application initialization, metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code). Proficiency in Fluent for defining application metadata in code, alongside server-side JavaScript modules and third-party libraries. Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs in . Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system clone, upgrades in . Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools. Must have good verbal and written communication skills.