Sequoia Connect

SAP BASIS Lead

Remote
SAP SAP Basis ServiceNow
Description

SAP BASIS Lead

Location: México (MX)

Experience Level: Senior

Description

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a global IT powerhouse that represents the connected world through innovative, customer-centric experiences. As a USD 6 billion organization and one of the top 7 IT service providers globally, our client empowers over 1,200 global customers—including several Fortune 500 companies—to "Rise™." With a massive network of 163,000+ professionals across 90 countries, they are at the absolute forefront of digital transformation, leveraging next-generation technologies such as 5G, AI, Blockchain, and Quantum Computing.

This is your chance to thrive in a workplace recognized as one of the most sustainable corporations in the world. You will join an environment that values innovation and societal impact, working on end-to-end digital transformation projects for global leaders. If you are a driven professional looking for global career opportunities and exposure to high-impact projects within an international network of expertise, this is where you belong.

We are currently searching for a SAP BASIS Lead:

Responsibilities:

  • Execute end-to-end technical management of complex private cloud landscapes.
  • Perform deep-dive investigations, troubleshooting, and Root Cause Analysis (RCA) for critical technical issues.
  • Manage proactive monitoring of health, integration, performance, and data growth based on SAP best practices.
  • Maintain security patch levels by applying SAP Security Notes and performing technical housekeeping.
  • Oversee Change & Release Management, including transport landscapes and non-preapproved technical changes.
  • Act as a technical mentor, highlighting technical risks promptly to leadership and contributing to Monthly Service Performance Reports.

Requirements:

  • Minimum of 5–7 years of expert hands-on experience in SAP Basis administration and support.
  • Valid SAP Certification in Basis Technology (Mandatory/Non-negotiable).
  • Proven proficiency in SAP Focused RUN, Cloud ALM, and ServiceNow (SNOW).
  • Strict commitment to SLAs, including a 20-minute reaction time and 4-hour resolution for P1 incidents.
  • Strong communication skills and the ability to track active issues via KEDBs.

Languages

  • Advanced Oral English.
  • Advanced Spanish.

Note:

  • Fully remote.


If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/

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