L3 Support Java
Location: México (MX)
Experience Level: Senior
Description
Our client represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise™.
They are a USD 6 billion company with 163,000+ professionals across 90 countries, helping 1279 global customers, including Fortune 500 companies. They focus on leveraging next-generation technologies, including 5G, Blockchain, Metaverse, Quantum Computing, Cybersecurity, Artificial Intelligence, and more, on enabling end-to-end digital transformation for global customers.
Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the ‘2021 Global 100 Most sustainable corporations in the World by Corporate Knights.
We are currently searching for a L3 Support Java:
Responsibilities:
- Serve as the primary escalation point (L3) for complex production issues, diagnosing and resolving high-priority incidents.
- Make code-level changes in Java, Unix scripts, and Databases within production environments.
- Execute end-to-end steps following the SDLC process for production bug fixes and patches.
- Manage and troubleshoot multi-tier server environments, including Tomcat, JBoss, WebSphere, and WebLogic.
- Monitor and manage automated jobs using tools like Autosys, Procmon, and Crontab.
- Lead incident, problem, and change management processes using tools like Jira and ServiceNow.
- Maintain and update Shell/Perl scripts to ensure operational efficiency and automation.
Requirements:
- 7-10 years of hands-on experience in Java Development or L3 Production Support.
- Advanced Java/J2EE expertise, including REST API, Servlets, JSP, JDBC, Struts, Hibernate, and Spring.
- Extensive experience with relational databases such as DB2, Oracle, or Sybase.
- Strong Unix/Linux proficiency, including advanced Shell or Perl scripting.
- Proven experience with Middleware: WebLogic, WebSphere, or JBoss.
- Hands-on experience with CI/CD and Version Control: Git, Jenkins, and modern deployment repos.
- Familiarity with IDEs such as Eclipse or NetBeans for code analysis and fixes.
Languages
- Advanced Oral English.
- Native Spanish.
Note:
- Fully remote
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Requirements
Requirements:
- 7-10 years of hands-on experience in Java Development or L3 Production Support.
- Advanced Java/J2EE expertise, including REST API, Servlets, JSP, JDBC, Struts, Hibernate, and Spring.
- Extensive experience with relational databases such as DB2, Oracle, or Sybase.
- Strong Unix/Linux proficiency, including advanced Shell or Perl scripting.
- Proven experience with Middleware: WebLogic, WebSphere, or JBoss.
- Hands-on experience with CI/CD and Version Control: Git, Jenkins, and modern deployment repos.
- Familiarity with IDEs such as Eclipse or NetBeans for code analysis and fixes.
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