Engineering Manager, SRE

About the role

As the Engineering Manager of the Site Reliability team, you’ll lead an ensemble of Site Reliability Engineers (SREs) ensuring resilience in Sentry’s products as it scales. The SRE team monitors production and owns the incident management process to keep critical systems highly available. They influence the engineering culture by promoting operational principles (i.e. SLOs) and infrastructure design principles that have been validated in production. Product engineering teams work closely with SREs to make sure they release quality products and features.

You’ll work closely with your team and collaborate with other engineering functions to build valuable features that contribute towards achieving our business goals. You’ll inspire and cultivate a strong team identity by conducting individualized mentoring and keeping everyone accountable for operational duties and project deliverables. You’ll be instrumental in evolving the remit of SRE to meet the needs of engineering as Sentry grows.

In this role you will

• Grow and develop a team of talented and motivated SREs
• Set direction for the team, anticipating strategic and scaling-related challenges
• Participate in quarterly planning sessions to help the team develop achievable milestones
• Communicate deliverable outcomes to engineering, product, and design
• Contribute to Sentry’s cloud strategy
• Foster a healthy and collaborative culture that embodies our values
• Be part of the escalation path for our on-call, possibly being on-call when needed

You’ll love this job if you

• Enjoy mentoring and helping other engineers grow
• Take challenges that you don't see every day, daily
• Like developing processes to help the team reduce toil
• Get excited about converting learnings from incidents to actions that make engineering better
• Enjoy working in a team of SREs who are passionate about constantly improving how we operate

Qualifications

• 5+ years of industry experience in software engineering
• Ideally 2+ years of people management experience, specifically managing SRE teams
• Experience working with distributed systems in Cloud environments (AWS, GCP, or Azure)
• Experience with tools that manage systems including Terraform, Kubernetes, Salt, and Envoy
• Good written and spoken English communication skills
• Bonus points if you have experience working with globally distributed teams
• Live in the Toronto, Canada area or are willing to relocate
• Please note the following:
  • Visa sponsorship is not available for this position
  • This is a full-time position
• Hybrid Work Schedule for in-person collaboration on Tuesdays, Wednesdays, and Thursdays. For roles considered remote, this will not apply.

The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $189,000 to $214,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits for more details about the Company’s benefit plans/programs.