Sr. IT Systems Engineer - FedRAMP

Please note that under Federal and FedRAMP regulations, hiring for this role is limited to US citizens only. Based on legal requirements, all FedRAMP positions require enhanced background checks and that the individual be based full-time in the US.

FedRamp Staff may be subject to customer or third-party background checks up to and including secret clearance if required by their role at SentinelOne. 

What are we looking for?

We're in search of a Sr. IT Systems Engineer to elevate our digital infrastructure. In this role, you will provide exceptional technical assistance, resolve customer issues, and ensure optimal system performance. Ideal candidates have a strong technical background, excellent problem-solving skills, and a commitment to customer satisfaction. 

What will you do?

• Ownership of Managing, Securing and supporting the production Google Workspace and O365 environments with other adjacent applications
• Manage SSO integrations with multiple platforms and applications
• Configuring and supporting application integrations with IAM and collaboration tools
• Procure and manage licensing, access and lifecycle management of the various cloud and SaaS applications 
• Optimizing the end-user experience with respect to Collaboration tools
• Create and maintain the documentation of procurement, configuration and troubleshooting  of the tools
• Support and maintain audio/visual and VoIP software and devices
• Manage user accounts, security groups, mailing lists, and application access according to SOPs
• Onboarding and Offboarding the new and terminated employees respectively
• Occasional Desktop OS support for MacOS and Windows
• Actively participate in the on-call program 
  

What skills and knowledge should you bring?

• Bachelor's Degree in a technical field and 7+ years of related professional experiences preferred
• Extensive experience in configuring, securing and managing the production Google Workspace (certifications preferred)
• Slack administration expertise in configuring, managing multi-workspace enterprise grid and integrations with different applications and tools
• Expert knowledge in core technologies such as SSO, MFA, Email, etc
• Experience in onboarding, procurement and license management of Cloud and SaaS applications and vendors 
• Experience with Endpoint Management tools. Mac management using JAMF and Windows with Intune
• Experience in configuring and troubleshooting collaboration and productivity software including Google Workspace Suite and Microsoft Office365
• Demonstrated ability to work in a fast-pace, growing enterprise environment
• Working knowledge with AWS cloud services
• Experience in managing Linux and VMware a plus
• Strong understanding of ITIL and change management
• Experience managing IT in a FedRAMP environment a plus
• Experience working with NIST controls a plus
• Ability to write detailed documentation based on regulatory requirements

Why us? 

You will be joining a cutting-edge company where you will tackle extraordinary challenges and work with the very best in the industry.

• Medical, Vision, Dental, 401(k), Commuter, Health and Dependent FSA
• Unlimited PTO
• Industry-leading gender-neutral parental leave
• Paid Company Holidays
• Paid Sick Time
• Employee stock purchase program
• Disability and life insurance
• Employee assistance program
• Gym membership reimbursement
• Cell phone reimbursement