AI Agent Solution Engineer

This is a moment of change — and tremendous potential. Do you want to be part of shaping what’s next in human-AI collaboration?

Sema4.ai enables the enterprise to build, run, and manage intelligent AI agents that transform how people work. As Generative AI shakes up every industry, enterprises are looking for ways to unleash stunning productivity gains; deliver efficiencies with profound effects on the bottom line; accelerate innovation pipelines; and disrupt new markets.
What you can expect from us:

• Unleash stunning productivity gains
• Deliver efficiencies with profound effects on the bottom line
• Accelerate your career growth by working with leading-edge technology, pioneering customers, and world-class colleagues
  

Recently named to Business Insider’s list of the most promising startups of 2024, Sema4.ai is funded by tier 1 venture capital firms–the ones who backed household names like Uber, Snapchat, Instagram, and Zendesk. Our founders are innovators in open source, big data, and automation-as-code. As previous leaders of the Enterprise Hadoop offering at Hortonworks and Cloudera, the Sema4.ai team has already managed a quarter of the world’s data with deployments in 90+ countries.

You

Sema4.ai is seeking a dynamic and AI Agent astute Sales Engineer to join our growing team. As a Sales Engineer, you will play a crucial role in driving the adoption of our cutting-edge AI agent platform. You will partner with our sales team to provide technical expertise, conduct product demonstrations, and develop tailored solutions for prospective clients. You will be the bridge between our technology and our customers, ensuring they understand the power and potential of Sema4.ai's AI agents.

Responsibilities

• Technical Consultation: Act as a subject matter expert on Sema4.ai's AI agent platform, providing in-depth technical guidance to sales teams and clients.
• Solution Development: Collaborate with clients to understand their business challenges and design customized AI agent solutions that address their specific needs.
• Product Demonstrations: Deliver compelling and engaging product demonstrations, showcasing the capabilities and benefits of Sema4.ai's platform.
• Proof of Concept (POC) Development: Develop and manage POCs to validate the effectiveness of our solutions and demonstrate their value to clients.
• Technical Presentations: Prepare and deliver technical presentations and proposals to key stakeholders, including C-level executives.
• Technical Documentation: Create and maintain technical documentation, including solution designs, integration guides, and best practices.
• Competitive Analysis: Stay up-to-date on industry trends and competitive landscape, providing insights to the sales and product teams.
• Feedback Loop: Act as a liaison between clients and the product development team, providing valuable feedback to drive product improvements.
• Integration Support: Assist clients with the integration of Sema4.ai's platform with their existing systems.

Qualifications

• Minimum of 10 years of experience in a Sales Engineer or similar technical pre-sales role, preferably in the AI, SaaS, or enterprise software industry.
• Strong understanding of AI concepts, including natural language processing (NLP), machine learning (ML), and automation.
• In-depth understanding of the AI Market including: LangChain, LLM's, CrewAI, RAG, latest evolution of AI, Agentic applications,...etc.
• Experience with API integrations and software development principles.
• Excellent knowledge of VSCode and/or Cursor
• Strong knowledge of Python and the ability to build and deploy a simple Python App in less than 15 minutes
• Proven ability to develop and deliver compelling product demonstrations and POCs.
• Strong problem-solving and analytical skills, with a focus on delivering customer-centric solutions.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong working knowledge of AWS
• Experience with conversational AI platforms
• Understanding of business workflows and automation.
• Customer-first mentality.

Things we are looking for:

• Technical Acumen: Deep understanding of AI and related technologies.
• Consultative Approach: Ability to understand client needs and develop tailored solutions.
• Exceptional Communicator: Clear and concise communication skills, both written and verbal.
• Problem Solver: Ability to identify and resolve complex technical challenges.
• Customer-Focused: Passion for delivering exceptional customer experiences.
• Self-Motivated: Ability to work independently and drive results.
• Adaptable: Thrive in a fast-paced, evolving environment.
• Collaborative: Ability to work effectively with cross-functional teams.
• Innovative: Eager to explore new technologies and approaches.
• Detail Oriented: Able to keep track of complex projects.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge AI technology.
• Dynamic and collaborative work environment.
• Significant growth potential within a rapidly expanding company.
• The chance to make a real impact on the future of AI.
  
• Remote-first workplace