Engineering Manager, Service and Parts

What you’ll do

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following:

As the Engineering Manager, Service and Parts for Scout Motor’s digital products, you will be responsible for leading a team of highly skilled software engineers and driving the development of digital solutions for our customers and business partners. Some of the key products as part of digital portfolio are – mobile and desktop applications, vehicle connectivity solutions, marketing tools, merchandise offerings, mapping services, route optimization, EV charging services and more. You will work with engineering managers, senior engineers, and cross-functional partners to design the technical underpinnings of the product. At the same time, you’ll have plenty of opportunities to be hands-on building key systems and will be directly responsible for the successful delivery of complex and large-scale technical efforts as well acting as a technical mentor and leader for other engineers.

• Lead defining engineering strategy, and roadmap for a new digital platform focused on Aftersales, Service and Maintenance for Scout’s vehicles.
• Work with engineers & technical leaders across the company to ship interoperable products and systems on strong foundations that manage customer interactions inside and outside of the vehicle.
• Partner with cross-functional partners (from product and design) to produce how and when plans to support systems and product requirements. Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
• Assess and recommend key tools and technology decisions that will power the digital product ecosystem. Influence decisions on build/buy/partner, contemplating today’s needs, and future enterprise requirements.
• Develop technology and best practices capable of supporting scalable, functional, and reliable software products and their associated integrations.
• Design, code, deploy and operate technical architecture and systems.
• Identify, scope, and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale, and taming complexity
• Champion software engineering and operational excellence, establishing and improving metrics and processes. Set a high bar for engineering standards, tooling, and processes.
• Assist in calibrating and developing the software engineering team.
• Recruit and manage a team of software engineers, setting the bar for quality software development.

Location & Travel Expectations: The responsibilities of this role require attendance at in-person meetings and events occasionally. This role may be based out of a Scout Motors location in Fremont, CA or Remote, United States. This role is not eligible for remote work in New York City. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's or master's degree in computer science or a related field.
• 7+ years of experience in software engineering and scaling software products, providing technical leadership and direction for development, preferably with a focus on ecommerce, payments, digital products, and back-end platform development.
• Experience building comprehensive understanding of APIs, gRPC, microservices, and other complex backend systems.
• Strong coding skills, navigating codebases with different languages (GoLang, Java, Kotlin and Swift) and tools, building and managing ci/cd pipelines supporting both web and mobile releases.
• Knowledge of potential system vulnerabilities and how to prevent them.
• Experience operating in start-up settings, launching 0 to 1 product, supporting early low-code tools, and driving graduation to highly customized applications.
• Experience as a technical lead for large projects (6+ months in length), including defining the roadmap for complex projects spanning multiple teams and functions
• Ability to internalize the best ideas from across the organization, humbly setting a vision that others are excited to get behind
• Experience integrating with 3rd party platforms and partnering with external service providers.
• 5+ years in leading high-performing software engineering teams. Direct evidence of the ability to guide, motivate, and inspire a team towards the successful completion of complex projects.

Preferred Qualifications:

• Experience building data pipes and web/mobile analytics.
• Experience building systems in auto industry

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $170,000-$220,000

Internal leveling code: IC8

Notice to applicants:

• Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• Residing in New York City: This role is not eligible for remote work in New York City.