B3 Product Lead in Social Security Scotland

Location: Glasgow, United Kingdom; Hybrid

Join Social Security Scotland as a Product Lead and help shape the future of vital public services.

Within our Digital Directorate, the Apps & Platforms team plays a critical role in delivering secure, resilient and scalable technology that underpins our national services. Working at the heart of our Digital Delivery Management function, you’ll be part of a collaborative, forward-thinking team that partners with internal specialists and external suppliers to design and run the platforms that support everything from benefit applications, client communications to data sharing and reporting.

As a Product Lead, you’ll take ownership of key platforms, driving their ongoing development and performance as live services. You’ll work closely with technical and service management, product colleagues to ensure the platforms continually meet user needs, delivering meaningful improvements to the experience of both citizens and staff. This is a unique opportunity to combine product thinking with technical insight to make a tangible difference at scale.

Product Leads manage multiple products or a single product that is especially complex, high risk or sensitive.

At this role level, you will:

• Line manage Associate Product Managers and Product Managers.
• Have expert product management skills.
• Potentially be involved in elements of programme management activity.
• Be involved in hiring associates, product managers and contractors. 

Join Social Security Scotland as a Product Lead and help shape the future of vital public services.