Associate Infrastructure Operations Engineer
Real job — pulled straight from Scottish Government’s careers page · Verified August 8, 2026 · No reposts.
Job description
Scottish Government is hiring a Associate Infrastructure Operations Engineer — a full-time, based in Edinburgh, United Kingdom role. Apply directly on Scottish Government's careers page below.
Associate Infrastructure Operations Engineer
Location: Edinburgh, United Kingdom; Hybrid
Do you wish to develop your technical and customer facing skills and play a key role supporting services that serve the citizens of Scotland?
As the Associate Infrastructure Operations Engineer within the National Records of Scotland (NRS) you will work within our IT Service Management and First Line support team who are responsible for administering, supporting, and maintaining our core on-premises and cloud services.
You will support, manage, and maintain the core technical infrastructure that underpins production services. As a trainee, you will work in an established team and support infrastructure operations engineers in their daily work, under their direction.
- Identify and register incidents, gathering the required information and allocating it to the appropriate channel.
- Assist in IT technical support activities and carry out agreed or routine maintenance tasks.
- Show an awareness of problem resolution processes. Pass problems on to your team.
- Investigate problems in systems, processes, and services, with an understanding of the level of a problem (for example, strategic, tactical or operational).
- Contribute to the implementation of remedies and preventative measures.
- Show an awareness or understanding of user experience analysis and its principles.
- Explain the purpose of user stories and the focus on user needs.
- On site support across the NRS offices in Edinburgh (Thomas Thomson House, General Register House, New Register House and West Register House)
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Frequently asked questions
What skills are required for Associate Infrastructure Operations Engineer at Scottish Government?
The required skills for Associate Infrastructure Operations Engineer at Scottish Government include: Infrastructure, Technical Support.
What is the seniority level for Associate Infrastructure Operations Engineer at Scottish Government?
Associate Infrastructure Operations Engineer at Scottish Government is a Entry level position.
How do I apply for Associate Infrastructure Operations Engineer at Scottish Government?
You can view the full description and apply for Associate Infrastructure Operations Engineer at Scottish Government on EchoJobs: https://echojobs.io/job/scottish-government-associate-infrastructure-operations-engineer-ih6tf.